IT Business Analyst

2 days ago


Toronto, Canada MSi Corp (Bell Canada) Full time

**Key Responsibilities and Job Duties**:

- Determine operational objectives by studying business functions and gathering requirements from multiple stakeholders to translate business requirements into software requirements
- Support with the designing and development of Order Management solution using OSM
- Support with business requirements analysis, process reengineering, integration testing and post-production support
- Collaborate with business and development teams to accomplish successful delivery of IT projects
- Design new software/system solutions by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications based on project requirements
- Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
- Facilitate communications on process changes, enhancements, and modifications to ensure issues and solutions are agreed to and understood
- Contribute and actively collaborate with the team to ensure project goals are accomplished
**Key Competencies and Experience**:

- Previous Order Management project / BSS and OSS system integration experience is required
- Central order management (COM) - Service order management (SOM) - Technical order management (TOM) experience highly desirable
- CSM experience: Ability to submit orders in CSM - Activation experience: Understanding of Activation flow
- Ability to understand and represent the needs in a software development environment
- Ability to translate Business Requirements into User Stories and Test Cases - Testing experience is required.
- Experience in user interface designs/wireframes using current standard design practices for wireframes
- Ability to manage multiple priorities through effective organization and communication
- Strong consultative and advisory skills
- Bell Canada or other telecom experience is considered a strong asset

**Job Types**: Full-time, Fixed term contract

Schedule:

- 8 hour shift
Application question(s):

- Do you have previous Telecom Order Management project experience? (Order and Activation)



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