Wireless Access Network Infrastructure Specialist

2 weeks ago

Brampton, Canada Rogers Communications Full time

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:
**What you will be doing**:

- Provide support to Field Operations, NOC and various Engineering teams for issue resolution and assist the teams during emergency recovery of Critical network issues.
- Perform end to end investigation of faults/cause related to system/network issues
- Investigate to resolve 4G/5G Core signalling & support issues, contribute to work around and resolution, collaborate with Vendors and Engineering to identify and rectify the root cause of network issues.
- Own Problem Management process for unresolved network issues and work directly with vendors and external groups to formulate solutions to technical issues.
- Operationalize Emerging Technologies and contribute to the creation of process and procedures/troubleshooting documentation for emerging Wireless Access technologies like Cloud RAN, 5G NR, IoT etc.
- Provide Guidelines, best practices documentation, dispatch guidelines and liaise with Technology/Engineering/vendors for recommendations and technical guidelines.
- Assist with the automation of preventive and corrective routines/procedures for RAN network.
- Assist the Field Operations groups based on industry/vendor best practices for Operation & Maintenance of 5G NR, LTE, UMTS/HSPA and GSM platforms.
- Responsible for handling escalations and able to work after hours as required.
- Some traveling will be required

**What you have**:

- Three to five years of experience in the telecommunications industry with at least three years of field experience on LTE, UMTS/HSPA and GSM Radio Access Networks.
- Hands-on experience and knowledge of Ericsson AXE/CPP platforms, Ericsson Evo RNC, BSC, gNodeB, eNodeB, NodeB and GSM RBS is required.
- Good understanding of 3GPP specifications and RAN protocols, ability to perform in depth protocol analysis and troubleshoot problems on 5G NR, LTE, UMTS and GSM interfaces.
- Knowledge of 5G NR, LTE, UMTS/HSPA and GSM KPIs, counters, definitions of optimization parameters and their impact on network performance.
- Good understanding of Small cell and C-RAN architecture, 5G NR architecture and radio propagation principles (High/Low bands, mmWave).
- Strong knowledge of SAP Business Suite of tools, Ericsson MoShell Scripting, Scripting languages (Perl, Shell, Python) for automation.
- Knowledge of cloud-based infrastructure (Compute, VMware NSX & Networking), software orchestration & automation
- Solid understanding of the OSI and TCP/IP model
- Good written and verbal communication skills.
- University Degree in Computer Science, Electrical/Electronic Engineering, Telecommunication is preferred
- Ability to work effectively in a team environment and independently with mínimal supervision
- Availability to work off-hours and on a rotating on-call schedule.

Schedule: Full time
Shift: On Call
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Systems Administration
Requisition ID: 288158

Posting Notes: Digital & Technology

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