Logistics Coordinator, Freight Specialist

2 weeks ago

North York, Canada Carmen Transportation Full time

buzzword**About Us**

Many regional Canadian trucking companies started as family enterprises but have been integrated into larger national corporations. At Carmen, we are proud to still be a 100% family-owned and operated transportation company. As a mid-size transportation company, we have incorporated the processes, technology, and training necessary to compete with much larger trucking companies. Yet, we have maintained the personal service approach that only a smaller organization can offer.

Therefore, we believe in choosing the right people to represent our company. We are looking for people that CARE as it is ingrained in our culture with every shipment placed with us.

We offer competitive salaries, benefits, and pension plans.

**Salary $70,000 + Bonus Program**

**Job Duties**
- Identify and generate LTL and FTL business through constant personal contact within the Third-Party Logistics and Freight forwarding industries.
- Utilize various industry load board tools to solicit LTL and FTL business in achieving common goals.
- Quote rates to 3PL and Freight Forwarders as required.
- Support scheduling and order entry of bookings.
- Build strong relationships with customers & carriers and the company’s 3PL group.
- Cultivate new and existing relationships within the 3PL market segment and their various partners.
- Maintain a high level of service through regular personal contact thereby cementing strong business relationships.
- Develop and build relationships with additional contacts within existing accounts.
- Collaborate closely with the operations team to ensure high-level customer satisfaction.
- Collaborate closely with operations to ensure the smooth operation and flow of both freight and documentation.
- Manage and maintain the smooth operation of outbound LTL programs.

**Requirements**:

- High school diploma, G.E.D, or equivalent
- 3+ years’ experience in an LTL Dispatcher/inside sales environment
- 3+ years’ experience in procuring freight through Load link and outside contacts.
- 3+ years’ experience in dealing with carriers and negotiating pricing.
- Good knowledge of freight principles, industry tools and load boards.
- Strong problem-solving identification and objection resolution skills.
- Self Motivated with a high level of energy and enthusiasm.
- Ability to work independently and as part of a team.
- Self Self-starter with a high level of integrity and work ethic.

**Core Competencies**:

- Well-versed in Microsoft Office, Excel, etc.
- Ability to multitask as required.
- Above average organizational skills.
- Some Knowledge of the Highway Traffic Act.
- Ability to work with mínimal supervision.
- Ability to be calm and professional in a busy environment.
- Able to communicate in a professional, concise & respectful manner.

**Qualified applicants will be asked to complete a Predictive Index survey**

**Carmen Transportation Core Values**:
**REASON FOR BEING**

Carmen Transportation exists:

- To provide quality employment for hard working people
- To find creative value added solutions to our customer’s transportation related challenges
- To demonstrate what it means to “Expect More”

**Plan for and Invest in Safe processes**

Sincerity of interest

It says “expect more” on the side of our trailers. At Carmen Transportation, we take a real, honest and sincere interest in employees and customers alike. It all starts with listening; we take the time to ask questions to understand the needs and interests of those around us. Our customers expect more from us because we take a real interest in understanding how we make their lives better and our people take ownership of the outcomes of our work.

**Foresight**

At Carmen Transportation, we pride ourselves in our ability to think ahead; we anticipate our clients’ needs and create the plans required to meet and exceed their expectation. We invest in technology, equipment, people and process to proactively prepare us for the challenges and opportunities of the future.

**Embrace and Drive Change**

For many transportation companies change is a scary concept. At Carmen Transportation, we encourage our people to evolve constantly. By adopting new technology and concepts early, we gain an advantage over the competition.

**Pursue Learning and Development**

At Carmen Transportation, we believe it’s important for everyone to continue learning and growing, both personally and professionally.

We invest in both formal and informal education and development opportunities. Our drivers receive ongoing safety training. Our employees are provided opportunities to pursue learning and development opportunities during work hours.

This also means our managers believe in empowering our people to make decisions and learn from mistakes when they happen. We challenge each other to get better, and continue developing.

**Build Trust with Open and Honest Communication**

We believe deeply that the best organizations are made up of a v

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