Night Auditor

4 months ago

Canmore, Canada INNhotels Full time

At INNHotels, our mission to share our Canadian experience of tourism, culture, and history with our guests begins first and foremost with our employees/team/staff that deliver this exceptional, quality experience. We wouldn’t be a leader in hospitality, sustainable tourism, or community development without the wonderful people that work with us to grow our company vision.

Are you a positive self motivated person who is adaptable and looking for change? Are you an excellent team motivator who is excited to work and live in the Bow Valley? If you are ready for outdoor adventures and meeting new people, then come join our team at the **Canmore Inn & Suites **where we can continue to create the best possible experiences for our guests and each other

**JOB SUMMARY**:
The Canmore Inn & Suites is looking for a Night Auditor to join our team. The Night Audit position is responsible for ensuring all transactions are balanced for the day and completing necessary spreadsheets for accounting. This position handles all guest service and front desk duties.

**JOB RESPONSIBILITIES**:

- Welcoming guests to our hotel and provide the best check in experience possible;
- Promoting and selling guests rooms over the phone when making reservations or through personal contact;
- Balancing daily transactions;
- Working closely with housekeeping and the sales department in providing an outstanding service to our guests;
- Monitoring room reservations and inventory online and at the hotel level;
- Completing night audit - balancing all transactions for the day;
- Handling phone enquiries;
- Other duties as assigned by management.

**QUALIFICATIONS**:

- Outgoing and welcoming personality;
- Able to communicate with a wide variety of people;
- Committed to providing excellent service;
- Able to maintain a positive attitude and motivate other team members;
- W.H.M.I.S. certification is an asset;
- Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity;
- Ability to work under pressure in a fast-paced work environment;
- Excellent organizational, communication and people skills;
- Good PC skills: Word, Excel, Outlook and knowledge of WebRezPro is preferred, but not necessary.

**REQUIREMENTS**:

- At least 1 year of previous hotel or customer service experience;
- Exceptional people skills;
- Strong English communication skills;
- Minimum education of High School Diploma;
- Excellent computer and technical skills;
- Ability to work overnights;
- Legal ability to work in Canada. We are unable to offer LMIA.

**WHO WE ARE**:
Canmore Inn & Suites is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere.

**WHAT WE OFFER**:

- A great work environment with opportunities for development and career advancement within Canmore Inn & Suites and the INNHotels family of hotels;
- A competitive compensation package;
- Group health plan;
- Staff events and seasonal discounts on local adventure activities;
- Hotel Discounts as part of the INNHotels family of hotels;
- The opportunity to live and work in the beautiful Bow Valley;
- Staff accommodation available

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Every Weekend
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- WHMIS Certification (preferred)

Ability to Relocate:

- Canmore, AB T1W 1N5: Relocate before starting work (required)

Work Location: In person

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