Assistant Manager

7 months ago


Calgary, Canada Dentalcorp Canada Full time

About us:
Deer Valley Dental Care has been providing dental care to Deer Ridge and the surrounding South East Calgary communities for over 30 years. We offer a variety of services in general dentistry including cosmetic & therapeutic dental services, restorative, sedation, as well as dental services for children.

We are committed to staying at the cutting edge of dental technology to provide the best quality care to our patients in the most effective way. Our practice is equipped with digital x-rays, intraoral cameras, microbrasion, and periodontal laser therapy.

We pride ourselves on providing quality dental care and 4.7 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Working within our network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians, while having greater access to the most advanced treatment technologies, and training & development.

Schedule: Monday to Friday 8am to 4pm. No evenings or weekends

Benefits of Joining Our Team:
- Competitive compensation- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education- Attend social and CE events to network with dental professionals in your community- Work-life balance and flexibility- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:
- Entering and monitoring staff schedule for Dental Hygienists, Dental Assistants, Admin, and Dentists- Managing staff absences including sick days and vacation as well as finding coverage- Assist Practice Manager with day to day running of the practice- Back up person for ordering dental supplies- Assist with patient complaints and rectifying them in a professional manner- Greet and assist patients as they arrive; ensure a lasting positive impression for them- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps- Effectively manage recall system and accurately maintain patient database- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:
- 5+ years of Dental Administration experience- Previous experience with Cleardent is preferred- Clinical background is considered an asset- Strong multi-tasking ability- Strong interpersonal skills required to build professional relationships with patients and their families, as well as with internal staff- Strong communication skills


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