Retail Sales Associate

2 weeks ago

Surrey, Canada Turnabout Luxury Resale Full time

IF YOU LOVE WORKING WITH PEOPLE & FASHION, WE ARE THE PLACE FOR YOU
- Working in resale means that every day is different. We receive amazing mens & women’s clothing & accessories from people from all walks of life.
- It’s always busy, there is always lots to do, and, tons of great clients and shoppers to meet.
- You may also have the opportunity to work at the **store's photo booth **taking pictures for online plus do social posts
- Growth opportunities to become a **floor lead/keyholder, train to be a buyer/manager.**:

- Be part of something important - we keep fashion out of landfills and work hard to make our community financial returns when they clear out their closets.

**What we offer**:

- On demand pay
- RRSP matching Program (full time)
- Extended Benefit (full time)
- Ongoing fashion education
- Ongoing professional development
- Work with teams that enjoy and support each other

**If you**:

- Have a warm, friendly demeanor and you enjoy relationship-buildingand sales
- Natural talent for styling and a love for luxury brands
- Understand the importance of customer satisfaction
- Are flexible, reliable, and are able to work within retail store hours (including at least one weekend day)
- Perficient Computer knowledge (preferably POS systems)
- Able to multitask
- Strive to build lasting customer relationships
- Are physically able to stand for long periods of time with some lifting involved

**What you’ll do**:

- Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge
- Process POS (point of sale) purchases
- Handle returns of merchandise
- Assists with inventory, including receiving and stocking merchandise.
- Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
- “Go the extra mile” to drive sales
- Committed to loss prevention through exceptional service
- Remain knowledgeable on products offered and discuss available options

**Qualifications**:

- Proven work experience as a Retail Sales Associate or Key Leader
- Strong understanding of sales principles and customer service practices
- Previous experience: customer service, retail, fashion, communication
- Hands-on experience with POS transactions
- Solid communication and interpersonal skills
- A friendly and energetic personality with a customer service focus
- Availability to work flexible shifts

**Who we are**:
Turnabout began in 1978 and is an Industry Leader in the Resale of Contemporary and Designer Clothing & Accessories for Women and Men with eight brick & mortar stores that stretch from Vancouver to South Surrey and Oak Bay in Victoria. The diversity, talent, and accomplishments of our consignors & shoppers offer a great opportunity to work with amazing clients that buy and sell quality clothing & accessories brought to us from all over the world. You will learn all the facets of retail and our industry, AND be part of a sustainable business that supports the community.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20/40 per week

**Salary**: $17.00-$21.00 per hour

**Benefits**:

- Dental care

Day range:

- Weekend availability

Shift:

- 8 hour shift

**Experience**:

- sales: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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