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Dental Receptionist/tx Coordinator

1 month ago

London, Canada Riverpark Dental Full time

**About Us**:
Riverpark Dental is a state-of-the-art dental practice committed to providing exceptional dental care in a modern, patient-centered environment. We pride ourselves on our advanced technology, comfortable facilities, and a team of dedicated professionals who prioritize patient health and satisfaction.

**Position Summary**:
**Key Responsibilities**:

- Conduct patient consultations to discuss treatment plans, procedures, and financial arrangements.
- Coordinate and schedule patient appointments, ensuring optimal use of practice resources.
- Act as a liaison between patients, dentists, and benefit companies to clarify treatment plans and payment options.
- Provide exceptional customer service by addressing patient inquiries and concerns promptly.
- Assist in educating patients about oral health and post-treatment care.
- Collaborate with the dental team to ensure a high standard of care and patient satisfaction.

**Qualifications**:

- Minimum of 2-3 years of experience as a Treatment Coordinator in a dental practice.
- Vast knowledge of dental procedures, terminology, and benefit processes.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.

**What We Offer**:

- Competitive wages based on experience.
- Dental Benefits for you and your family
- Bonus bucks for training development programs
- Opportunities for professional development and continuing education.
- A supportive and collaborative work environment in a modern dental facility.
- Team Celebrations

Join Riverpark Dental and contribute to our mission of delivering outstanding dental care in a welcoming and innovative setting. We look forward to meeting you

Riverpark Dental is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to inform Human Resources of their needs/requirements for accommodation under AODA when they are contacted for an interview.

**Job Types**: Full-time, Part-time, Permanent

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care

Schedule:

- 8 hour shift
- Evening shift
- Weekends as needed

Application question(s):

- Have you worked as a Dental Treatment Coordinator before ?
- Do you have a good knowledge on Ontario Dental Codes ?
- Do you know how to read dental benefit EOB's and Predeterminations ?

**Experience**:

- Dental receptionist: 2 years (required)

Work Location: In person