Investigator / Enquêteur(Trice)

**Investigator**
- Permanent, Full-Time_
- _

The College of Early Childhood Educators (the College) supports high-quality early learning and care by regulating more than 61,000 members of the profession in the public interest, pursuant to the _Early Childhood Educators Act, 2007._ We are one of the largest self-regulatory bodies in Ontario and the diversity of our members as well as our employees reflects the diversity of the children and families to whom they provide care and education. Our Commitment to Anti-Racism informs how we work and is embedded in the culture of the College, where we continue to create and strengthen a workplace of inclusion and belonging.

We are seeking an organized, detail-oriented, and analytical professional who will be accountable for investigating complaints/reports dealing with a diverse range of issues in accordance with legislated requirements and department policies.

Reporting to the Manager, Investigations, the key areas of responsibility are to:

- Receive and review initial complaints and information to gain a comprehensive understanding of the issue to be investigated.
- Identify issues to be investigated and develop a comprehensive plan to investigate the complaint/report.
- Conduct investigations into complaints/reports.
- Determine techniques required to carry-out thorough and objective investigations.
- Identify, obtain and analyze information and documentation relevant to the investigation.
- Identify discrepancies and gaps in information.
- Conduct telephone interviews with key witnesses and draft interview summaries.
- Document all verbal communication in relation to the investigation.
- Conduct inquiries to locate witnesses and other information required to inform the investigation.
- Prepare documentation required to obtain information and document findings related to an investigation.
- Organize and compile investigation records.
- Provide testimony regarding investigative content and/or process in disciplinary hearings.

**Qualifications**
- Two or three-year college program.
- Bilingualism (French/English Level C1, CEFRL) is required.
- 1 to 3 years’ experience in the regulatory or early childhood education sector.
- Knowledge of investigation techniques to enable collection of information.
- Knowledge of the early childhood education sector as well as professional regulation.
- Knowledge and understanding of legal and administrative law principles.
- Knowledge of the Early Childhood Educators Act, 2007 and familiarity with the College’s Code of Ethics and Standards of Practice.
- Judgement and analytical skills to assess risks and identify issues.
- Flexibility to work well independently and in a team in an environment.
- Written communication skills to prepare detailed and accurate investigative documentation.
- Listening, verbal communication and relationship building skills to communicate with a variety of stakeholders (e.g. courts, Police, complainants, employers).
- Resilience, tact and diplomacy to communicate with occasionally irate and frustrated individuals on sensitive matters.
- Professional judgment to ensure that information disclosed is appropriate and to maintain neutrality towards all cases/ issues encountered in the role.
- Attention to detail to prepare accurate summaries of investigation files and time management skills.

The College is committed to providing accommodation. If you require accommodation, please contact us and we will work with you to meet your needs.

Our employees have a flexible workplace (working remotely and on site).

Please submit your cover letter and resume on our website by March 22, 2024. We thank all applicants, however, only those considered for an interview will be contacted.

French version to follow below.

**Enquêteur(trice)**
- Poste permanent à temps pleinConformément à la _Loi de 2007 sur les éducatrices et les éducateurs de la petite enfance_, l’Ordre des éducatrices et des éducateurs de la petite enfance (l’Ordre) appuie la prestation de services d’apprentissage et de garde des jeunes enfants de haute qualité en réglementant plus de 61 000 membres de la profession dans l’intérêt du public. Nous sommes l’un des plus grands organismes d’autoréglementation en Ontario, et la diversité de nos membres - et de notre personnel - reflète celle des enfants et des familles à qui ils fournissent des soins et des services éducatifs. Notre engagement envers l’antiracisme guide notre façon de travailler et fait partie intégrante de la culture de l’Ordre, qui poursuit sa mission de créer et de consolider un lieu de travail favorisant l’inclusion et le sentiment d’appartenance.

Nous sommes à la recherche d’un ou d’une professionnel(le) ayant le sens de l’organisation, du détail et de l'analyse qui aura la responsabilité d’enquêter sur les plaintes et les signalements portant sur divers sujets, et ce, conformément aux exigences législatives et aux politiques