Customer Service Representative

1 week ago

Carnduff, Canada BMO Financial Group Full time

116 Broadway Carnduff Saskatchewan,S0C 0S0

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.** Qualifications**:

- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).

**Compensation and Benefits**:
$33,850.00 - $43,500.00

**Pay Type**:
Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

  • Customer Service Representative

    1 month ago

    Carnduff, Canada Nutrien Full time

      At Nutrien, our purpose is Feeding the Future and we do so with safety, inclusion, integrity and results as our core values. Nothing is more important than sending our people home safe, every day.   Nutrien Ag Solutions is the retail division of Nutrien™, the largest crop inputs company in the world. As part of our collective mission of...

  • Customer Service Representative

    3 weeks ago

    Carnduff, Canada BMO Financial Group Full time

    116 Broadway Carnduff Saskatchewan,S0C 0S0 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    3 weeks ago

    Carnduff, Canada BMO Financial Group Full time

    116 Broadway Carnduff Saskatchewan,S0C 0S0 Casual position - no guaranteed hours offered. Great for those who may have a secondary job. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively...

  • food service supervisor

    4 weeks ago

    Carnduff, Canada This N' That C-Store & Eatery with Motel Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Hire food service...

  • food service supervisor

    4 weeks ago

    Carnduff, Canada This N' That C-Store & Eatery with Motel Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Hire food service staffEnsure that food...

  • food service supervisor

    2 weeks ago

    Carnduff, Saskatchewan, Canada This N' That C-Store & Eatery with Motel Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Hire food service staffEnsure that food...

  • Facility Operations Manager

    2 weeks ago

    Carnduff, Saskatchewan, Canada Viterra Full time

    Together, we are stronger and achieve more. Viterra is seeking a Facility Operations Manager. The successful candidate will be responsible for the management of all aspects of the operation, including: receiving, grading, cleaning, drying, storing and shipping of grain to ensure the most efficient, cost-effective and safe use of labor and equipment. Key...

  • Facility Operations Manager

    2 weeks ago

    Carnduff, Canada Viterra Full time

    Together, we are stronger and achieve more. Viterra is seeking a Facility Operations Manager. The successful candidate will be responsible for the management of all aspects of the operation, including: receiving, grading, cleaning, drying, storing and shipping of grain to ensure the most efficient, cost-effective and safe use of labor and equipment. Key...

  • Casual Agronomy Assistant

    4 weeks ago

    Carnduff, Saskatchewan, Canada Nutrien Full time

    At Nutrien, our purpose is Feeding the Future and we do so with safety, inclusion, integrity and results as our core values. Nothing is more important than sending our people home safe, every day. Nutrien Ag Solutions is the retail division of NutrienTM, the largest crop inputs company in the world. As part of our collective mission of Feeding the Future,...

  • Casual Agronomy Assistant

    1 month ago

    Carnduff, Saskatchewan, Canada Nutrien Full time

    At Nutrien, our purpose is Feeding the Future and we do so with safety, inclusion, integrity and results as our core values. Nothing is more important than sending our people home safe, every day. Nutrien Ag Solutions is the retail division of NutrienTM, the largest crop inputs company in the world. As part of our collective mission of Feeding the Future,...

  • Grocery Clerk

    1 week ago

    Carnduff, Canada Carnduff Coop Full time

    Job Overview: We are seeking a dedicated Grocery Associate to join our team. As a Grocery Associate, you will play a key role in providing exceptional customer service and maintaining a well-organized grocery store environment. **Duties**: - Greet and assist customers in a friendly and professional manner - Stock shelves with merchandise and ensure...

  • Front Store Clerk

    2 weeks ago

    Carnduff, Canada Neighbourly Pharmacy Full time

    Front Store Clerk Carnduff, SK S0C 0S0, Canada Req #504 Wednesday, June 19, 2024 Neighbourly Pharmacy  is seeking a  Front Store Clerk  to join our  Carnduff, SK location at  Carnduff Drug Mart. This position is suitable for a Student! About Us: Neighbourly Pharmacy is Canada's largest and fastest-growing network of...

  • Pharmacist-Carnduff

    4 weeks ago

    Carnduff, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for full-time Pharmacist to join Carnduff Drug Mart Pharmacy location in Carnduff, Saskatchewan.About Neighbourly Pharmacy:Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each...

  • Pharmacist-Carnduff

    4 weeks ago

    Carnduff, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for full-time Pharmacist to join Carnduff Drug Mart Pharmacy location in Carnduff, Saskatchewan.About Neighbourly Pharmacy:Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each...

  • Pharmacist-Carnduff

    2 weeks ago

    Carnduff, Saskatchewan, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for full-time Pharmacist to join Carnduff Drug Mart Pharmacy location in Carnduff, Saskatchewan.About Neighbourly Pharmacy:Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients We strive to uphold each...

  • Pharmacist-Carnduff

    2 weeks ago

    Carnduff, Saskatchewan, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for full-time Pharmacist to join Carnduff Drug Mart Pharmacy location in Carnduff, Saskatchewan. About Neighbourly Pharmacy:Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies.Our 295+ locations from coast to coast are united by one priority: our patients We strive to uphold each...

  • Pharmacist-Carnduff

    4 weeks ago

    Carnduff, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for full-time Pharmacist to join Carnduff Drug Mart Pharmacy location in Carnduff, Saskatchewan. About Neighbourly Pharmacy: Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to...

  • Pharmacist-Carnduff

    4 weeks ago

    Carnduff, SK, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for full-time Pharmacist to join Carnduff Drug Mart Pharmacy location in Carnduff, Saskatchewan. About Neighbourly Pharmacy: Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each...

  • Pharmacist-Carnduff

    4 weeks ago

    Carnduff, SK, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for full-time Pharmacist to join Carnduff Drug Mart Pharmacy location in Carnduff, Saskatchewan. About Neighbourly Pharmacy: Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each...

  • Pharmacist-Carnduff

    4 weeks ago

    Carnduff, SK, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for full-time Pharmacist to join Carnduff Drug Mart Pharmacy location in Carnduff, Saskatchewan. About Neighbourly Pharmacy: Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each...