Patient Coordinator

2 weeks ago

PointeClaire, Canada The Montreal Center for Anxiety and Depression Full time

**We're Expanding Our Team: Seeking a Full Time Patient Coordinator**

Join our dynamic team as an Patient Coordinator and play a crucial role in the heart of our operations. We are looking for a proactive and personable individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service at our clinic.

**Position**: Patient Coordinator

**Type**: Full Time

**Key Responsibilities**:

- Efficiently manage incoming calls with a strong emphasis on sales.
- Coordinate and schedule appointments, ensuring a smooth and efficient workflow.
- Conduct patient follow-ups to ensure satisfaction and address any concerns.
- Handle a variety of administrative tasks to support the daily operations of our office.

**Qualifications**:

- **Bilingual**: Fluency in multiple languages to accommodate our diverse clientele.
- **Experience**: Proven background in customer service or sales, demonstrating the ability to engage positively with clients.
- **Communication Skills**: Exceptional verbal and written communication skills, with a dynamic and friendly approach.
- **Organizational Skills**: Strong work ethic with meticulous attention to detail, ensuring tasks are completed efficiently and accurately.
- **Interpersonal Skills**: Excellent interpersonal abilities, including empathy, warmth, and the capacity to connect with others easily.
- **Technical Proficiency**: High computer literacy and adeptness with technology, able to easily navigate various software and systems.
- **Team Player**: A genuine love for working collaboratively with a team.

**Why Join Us?**

You'll be part of a welcoming and supportive team that values flexibility, warmth, and a strong sense of community. We believe in nurturing our employees' talents and ensuring a work environment that fosters growth and satisfaction.

**Application Process**:
**Equal Opportunity Statement**:
We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage individuals from all backgrounds to apply, as we believe that a diverse array of perspectives enriches our team and enhances our service.

We look forward to welcoming a new member to our practice who shares our commitment to excellence, compassion, and a vibrant workplace culture.

**Salary**: $15.31-$18.00 per hour

Expected hours: 40 per week

**Benefits**:

- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person

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