Parts Person

3 weeks ago

Nanaimo, Canada Falcon Equipment Full time

**Why join the Falcon family?**
- Extremely competitive salaries
- Amazing benefits packages
- Financial Health
- RRSP matching
- Flexibility
- Job Security
- Sustainable work
- Growth opportunities

If you’re a heavy-duty equipment parts advisor, parts representative, parts customer service person, or an automotive parts advisor with a minimum of 5 years’ experience in a parts related role we want you to join Falcon Equipment’s **Nanaimo Branch**

**Job Duties & Responsibilities**:

- Provide **exceptional customer service** to both external and internal customers
- Work with Install Shop employees supplying correct parts/components for new builds
- Negotiate pricing and purchase product inventory
- Provide product inventory control as well as put away stock, data entry and cycle counting
- Purchasing & maintaining inventory on all lines with relation to the Parts Department
- Determine correct parts numbers and “pick” parts for orders received
- Arrange for delivery or shipment of parts as required
- Help maintain orderly parts stock
- Assist with regular parts inventories and the selection of parts for return under the parts obsolescence program
- Recommend layout improvements and assist in physical rearrangement of layout

**Qualifications**:

- High school diploma or equivalent required with certification in Parts and Warehousing or equivalent an asset
- Minimum 5 years experience in a parts-related role, preferably in a heavy equipment environment with a strong knowledge of hydraulics
- Inventory management control, purchasing and any related experience would be a definite asset
- Ability to use both computer-based and manual parts catalogues
- Must possess a valid drivers’ license
- Exceptional customer service and troubleshooting skills
- Must be able to work in a fast paced environment with mínimal supervision
- Ability to work well under pressure and maintain a strong attention to detail
- Able to deal with people tactfully and professionally at all times
- Ability to analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions
- Strong work ethic and positive team attitude
- Must be proficient with both manual and computerized inventory control
- Weight handling of up to 60 lbs. required

**About the Benefits**:

- Competitive wage rates
- 100% prescription coverage and paramedical coverage
- 100% basic dental coverage
- Long-term disability (LTD)
- Paid sick days
- Paid vacation available in the first year of employment
- RRSP/DPSP plan with matching contribution by the company
- Premiums if you hold a current occupational first aid ticket
- Opportunities for training and development
- Non-unionized environment
- Apprenticeship program reimbursed by the company

Falcon Equipment is an equal opportunity employer.
- We thank all interested applicants; however, only those under consideration and legally entitled to work in Canada shall be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Nanaimo, BC V9S 5X9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- heavy-duty parts: 5 years (preferred)

Work Location: In person

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