Resident Care Manager

4 weeks ago

Lethbridge, Canada Covenant Care Full time

**About the Organization**:
Is contributing to a mission driven organization important to you? Do you prefer to be a part of an organization that takes its mission as the basis for all decision making? The mission of Covenant Care and Covenant Living is to “continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person - body, mind and soul.”
In fulfillment of this mission, Covenant Care and Covenant Living actively participate in advancing the Covenant Strategic Plan that aspires to:

- Serve - we will strengthen our mission and live our values to meet the needs of those we serve through excellence in care, an engaged team, and wise use of our resources;
- Transform and Grow - We will transform the health system and grow through integration, innovation, and shared learnings to respond to the strengths and needs of our communities, especially those most vulnerable;
- And Contribute - we will leverage our legacy to maximize the strategic contribution of Catholic health care.

Covenant Care is an organization that takes its mission to the heart of everything it does.
We believe that this is what makes our organization stand out in our approach. Our Employees are the key to how our residents feel about their homeyou have the ability to be a part of influencing the lives of all those that reside in our environments and create a caring and compassionate environment.

Job Summary

The position of Resident Care Manager will commit to incorporate our mission, vision, and our values, which are Compassion, Collaboration, Respect, Social Justice, Integrity and Stewardship, and uphold our ethical traditions as foundational aspects in all actions and decision-making.

**The Resident Care Manager will be**:
Innovative and solutions-oriented— coordinate holistic person-centered, high quality programs that meet the unique needs of residents
Values-inspired leader—you engage people in decisions that impact them and foster teams that love working together
Astute—you understand how complexity of the health care system, with working knowledge of service contracts, Continuing Care Health Service Standards, accommodation audits, Accreditation standards, and working within a unionized environment
Integrity—you are honest in your interactions and work with people to resolve challenges and conflict
Compassionate—you navigate stressful situations with care, always reserving our commitment to serve residents and each other
Accountable—you have demonstrated experience in leading a team in a health care environment and in making decisions based on organizational values and priorities
Educated—you have a Bachelor of Nursing Degree (Master degree, preferred) and are registered with the College and Association of Registered Nurses of Alberta
Experienced—you have been in a nursing leadership role for at least three years directly supervising staff and you understand the dynamics and complexity of seniors’ care and a unionized environment

**Responsibilities**:
The Resident Care Manager, reporting to the Site Administrator, is accountable for the overall management and direction of continuing care services at the Buffalo Grace Manor facility. The Resident Care Manager collaborates with other members of the management and interdisciplinary team in order to plan, implement and evaluate resident care.

**Key Responsibilities**:
The responsibilities of the Resident Care Manager are grounded in leadership and on the four pillars of care and service:

- People and teams
- Access and flow
- Quality and safety
- Stewardship and efficiency

**This position also requires the following**:

- Commitment to Covenant Care Mission, Vision, Values.
- Ability to coordinate the development of innovative care programs in order to meet the unique and holistic needs of residents.
- Strong problem solving, critical thinking, verbal and written communication skills.
- Ability to provide leadership and build relationships within teams.
- Management experience with recruitment, retention, coaching, mentoring, and performance development in a unionized environment.
- Excellent organizational, interpersonal, and conflict resolution skills.
- Ability to remain objective in decision-making with a focus on caring for the whole person - body, mind and soul.
- Commitment to safe, effective and ethical resident care and work practices.
- Ability to respond appropriately within a stressful environment.
- Proven reliability and accountability.
- Have an understanding and working knowledge of Service Contracts, Continuing Care Health Service Standards, and Accreditation Standards.

**Supervision**:

- Direct supervision of care staff.
- Accommodation Audits

**Qualifications**:

- Bachelors degree in Nursing required
- Registered with CARNA (College and Association of Registered Nurses of Alberta)
- Masters Degree in Nursing or related field preferred
- Three to Five (3-5

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