Field Technician

2 weeks ago

Edmonton, Canada Archetype Kitchens Full time

**The Role**:
**What You’ll Do**
- Work directly with designers to confirm site conditions and measurements prior to order placement.
- Perform repairs on existing installed cabinets and millwork at the project site.
- Complete Small Project Installations
- Complete Site Audit Reports, noting any manufacturing or installation defects and audit of site materials and existing conditions.
- Work closely with manufacturing, process, quality teams to establish processes and procedures that will ensure consistently high quality.
- Leads incoming quality root cause issues/solutions to increase and maintain quality metrics and performance.
- Complete Cabinetry Finals Appointments
- Assist in the identification and resolution of manufacturing quality issues, contain parts or products as needed, sort parts for quality requirements.
- Support daily responsibilities for outbound shipping and service operations.
- Act as escalation point for service material concerns.
- Create daily work plans with operations team to achieve goals on schedule
- First point of contact for Quality issues in designated projects.

**What You’ll Bring**
- Demonstrated leadership skills.
- Five (5) or more years of experience working in a service/installation capacity on cabinetry and millwork projects and/or have equivalent training or relevant education.
- Experience with cabinet and millwork installation and repairs.
- Proficiency at reading and interpreting cabinetry drawings.
- Ability to effectively communicate common issues and defects to leadership and management assisting with solutions.
- Ability to manage and give direction in critical situations while keeping composure.
- Ability to work in a dynamic, fast-paced environment providing line leadership and guidance.
- Detail oriented with strong record-keeping and organizational skills.
- Knowledge of Lean Manufacturing practices, 5S, TPS, TQM, etc. highly desired.
- Solid cabinetry and millwork knowledge (has a thorough understanding of cabinet requirements).
- Strong customer service skills.

**Education**:

- Journeyman / Red Seal Carpenter (preferred)

**Experience**:

- Cabinet Making: 2 years (preferred)
- Cabinet Installation: 2 years (preferred)
- Customer service: 2 years (preferred)

License/Certification:

- Class 5 License

**Job Types**: Full-time, Permanent

**Salary**: $29.00-$31.00 per hour

**Benefits**:

- Automobile allowance
- Dental care
- Extended health care
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- carpentry: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Shift availability:

- Day Shift (required)

Work Location: In person

Application deadline: 2023-07-14
Expected start date: 2023-08-01

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