Product Owner
3 weeks ago
404655BR
Product Management & Development
Toronto, ON
March 30, 2023
Company Overview
Department Overview
- The Direct Investing industry is undergoing transformational change that is redefining and reshaping how we deliver and compete. The Active Trader & Long-Term Investor Solutions Product Group focuses on identifying emerging opportunities to innovate and deliver the digital services and experiences of the future. Our mission is to make investing easy and accessible for all Canadians. We find better ways to build trust and deepen client relationships. As a member of our team, you have the opportunity to work with results-oriented, curious, innovative, and adaptable colleagues who share your passion to help our clients, and one another to succeed.
**Job Description**:
- A “Product” refers to a business or technology-enabled feature, service or offering that creates value for the customer. As a Product Owner, you will primarily be responsible for ensuring that the Active Trader & Long-Term Investor WebBroker solutions create value for the organization and clients through the delivery of customer-focused products. You will also be responsible for acting as a digital and delivery SME for executives and business segment leaders to support the delivery of a product vision.
- To provide that support, you will align with other Product Owners and Senior Management to develop and execute a product vision. You will provide user story designs, oversee development and completion
of those designs, create and maintain a prioritized product backlog, and manage delivery blockers. You’ll also continuously assess customer feedback by taking the pulse of the market, driving innovation and collaborating with stakeholders.
As a Product Owner, you will actively consider how to maximize value, assess how the product or the delivery process can be continuously improved, contribute to a positive work environment, and ensure that the work embodies the Agile principles of transparency, collaboration, and engagement.
**Key Objectives for this Role**:
- Accountable for specialized Wealth product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles, and practices
- Integrates knowledge of Wealth or business line’s overarching strategy in developing solutions across multiple functions or operations
- Interpret internal/external business challenges and the industry environment and recommend course of action and best practices to improve products, processes, or services.
- Leads and integrates cross-functional understanding with Wealth or other Enterprise projects with significant resource requirements, risk, and/or complexity.
- Solves or may lead others to solve complex problems; lead efforts or partner with others to develop new solutions.
- Communicates difficult concepts; convert information into compelling business context and advice to influence and gain alignment among increasingly senior stakeholders.
- Work autonomously as a lead and guide others within area of expertise.
- Analysis of customer feedback and platform data for strategic insights to improve products/platforms
- Leverage platform/transaction/account level data to identify trends in customer behavior through work with advanced analytics teams to provide actionable recommendations
- Proactively coordinates with stakeholders and control partners to help ensure product deliverables meet TD’s standards for risk, governance, and compliance
- Participates in personal performance management and development activities, including cross training within own team
**Requirements**:
- Proactively manage business stakeholders to obtain inputs needed for product development in a timely manner and actively communicate to Business, Technology and Senior Management product changes and backlog priorities.
- Participate in Scrum or Kanban events (e.g. stand-ups, retrospectives) to express new ideas for improving product value or delivery efficiency and share with leadership as appropriate
- Strong presentation and communication skills with an ability to remain resilient under pressure
- Proven interpersonal and relationship management skills with a strong ability to manage, influence and leverage a multitude of stakeholders
Hours
37.5
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
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