Vlt Computer Operator

3 weeks ago

Saskatoon, Canada Western Canada Lottery Corp. Full time

**The Opportunity**

WCLC is currently looking to add a **Computer Operator** to our Video Lottery Division in Saskatoon. This division manages the operation of Video Lottery Terminals (VLTs) in the province of Saskatchewan and is looking for someone with strong technical troubleshooting and customer service skills to join our team

**Key Accountabilities and Responsibilities**
- Monitor status of servers for the VLT program
- Perform Maximo trouble ticket maintenance for VLT program
- Monitor problems to ensure network stability and timely resolution
- Maintain and update site operator files
- Provide End of Day processing, including;
- Production of various reports for the VLT program
- Production of revenue and game data reports for VLT program
- System integrity testing
- Provide coverage to Retail Services by
- Processing calls received
- Dispatching service calls as required
- Isolating network and terminal problems
- Act as liaison with SLGA and SaskTel
- Other duties and projects as assigned

**Education and Professional skills/knowledge**
- Minimum of 2 years computer related experience
- Strong organizational, analytical and communication skills
- Strong understanding of computer security processes
- Must be available to work rotational shifts within a 24/7 schedule
- Strong customer service skills with the ability to deal with large call volumes when necessary.
- Ability to work with Photoshop would be an asset

Western Canada Lottery Corporation (WCLC) is a non-profit organization authorized to manage, conduct, and operate lottery and gaming-related activities for its members, including the governments of Alberta, Saskatchewan, and Manitoba. The Yukon Territory, Northwest Territories and Nunavut participate as associate members. WCLC's affairs are governed by a Board of Directors consisting of two representatives appointed by each of the Member provincial governments.

Join an organization that values collaboration, respect, integrity, and an opportunity to grow both professionally and personally.

**Licenses & Certifications**: Preferred
- SLGA Certification

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