Dental Receptionist

About Us:
Conveniently located on Riverside Drive, Montague River Dentistry has been serving the community since 2000.

Led by Dr. Travis Murphy, our team is committed to providing quality dental care and exceptional patient service. We provide a wide variety of dental services, including preventative hygiene, cosmetic and restorative services, oral surgery, dental implants, Invisalign, and much more. We utilize state-of-the-art technology that allows us to provide our patients with the most efficient and effective care, including soft tissue dental lasers, digital and panoramic X-rays, and an oral cancer screening device.

At Montague River Dentistry, we pride ourselves on providing quality dental care and 5.0 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to advanced treatment technologies, and training & development, and support.

Schedule:
Monday to Friday (7:30 a.m. to 5:00 p.m. or 8:00 to 4:00 p.m.)

Benefits of Joining Our Team:

- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:

- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, and respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills

About You:

- Minimum 1 year of Administrator experience
- Clinical background considered an asset
- Experience with Dental software