Lenscrafters - Team Lead

3 weeks ago

Mississauga, Canada LensCrafters Full time

**Requisition ID**:835728

**Store #**: 001903 LensCrafters

**Position**:Full-Time

**Total Rewards**:Benefits/Incentive Information**

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

**GENERAL FUNCTION**

The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.

**MAJOR DUTIES AND RESPONSIBILITIES**

**While working in Retail**
- Conveys a commitment to providing unsurpassed customer service to all customers and patients with every visit.
- Assists customers in selecting frames & lenses that are best suited for them. Suggests improvements & recommends solutions. Assists associates with difficult & complex areas.
- Anticipates problems before they occur; explores underlying reasons for recurring problems; goes beyond symptoms to get to root cause; strives to develop long-term solutions to problems.
- Performs work accurately & thoroughly as required. Demonstrates superior product knowledge.
- Strives to achieve exceptional results with every customer and patient every time.
- Serves as a responsible alternate store key holder.
- Brings associate opportunities to the attention of management directly & in a timely manner.

**While working in Lab, if applicable**
- Custom fits glasses & precisely places prescription in lenses.
- Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology.
- Edges & mounts only when needed & within company guidelines.
- Ensures finished eyewear meets optical standards & customer requirements.
- Ensures associates complete training, & routinely conducts eyewear inspections with excellence.
- Completes & files store & lab paperwork thoroughly & accurately in a timely manner. Ensures associates are trained & skilled in doing the same.
- Ensures approved safety programs are implemented & maintained consistently per standards.
- Creates a safe working environment for all. Demonstrates safe work practices.
- Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems.

**BASIC QUALIFICATIONS**
- HS diploma/GED
- 1+ year experience
- Strong optical & retail experience
- Knowledge of current optical theory & merchandise
- Strong communicator & listener
- Strong inter-personal skills
- Strong basic math skills
- Sales skills
- Problem solving ability
- Familiarity with cash register, computers & calculators
- Leadership & training experience
- Edging & mounting experience
- Basic optics knowledge & optical measurement experience

**PREFERRED QUALIFICATIONS**
- State licensure (if applicable) &/or ABO Certification in non-licensed states
- LensCrafters Final Eyewear Inspector Certification
- LensCrafters Quality, Fitting & Adjusting Program
- Optical machinery/instruments experience
- Customer service experience
- AccuFit Digital Measurement System certification
- Knowledge of current store merchandise & lens options

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

  • Lenscrafters - Team Lead

    1 month ago

    Mississauga, Canada LensCrafters Full time

    **Requisition ID**:828877 **Store #**: 001903 LensCrafters **Position**:Full-Time **Total Rewards**: **Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the...

  • LensCrafters - Team Lead

    2 weeks ago

    Mississauga, Canada EssilorLuxottica Full time

    Requisition ID:  845950  Store # : 000964 LensCrafters  Position: Part-Time Total Rewards:  At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales...

  • Sales Associate Lenscrafters

    4 weeks ago

    Mississauga, Canada LensCrafters Full time

    **Requisition ID**:817067 **Store #**: 000918 LensCrafters **Position**:Casual Part-Time **Total Rewards**: **Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while...

  • Sales Associate Lenscrafters

    4 weeks ago

    Mississauga, Canada LensCrafters Full time

    **Requisition ID**:816966 **Store #**: 001903 LensCrafters **Position**:Casual Part-Time **Total Rewards**: **Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while...

  • Lenscrafters - Student Optician

    4 weeks ago

    Mississauga, Canada LensCrafters Full time

    **Requisition ID**:816968 **Store #**: 001903 LensCrafters **Position**:Casual Part-Time **Total Rewards**: **Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while...

  • LensCrafters - Licensed Team Lead

    2 weeks ago

    Mississauga, Canada EssilorLuxottica Full time

    Requisition ID:  845953  Store # : 000964 LensCrafters  Position: Part-Time Total Rewards:  At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales...

  • Sales Associate Lenscrafters

    4 weeks ago

    Mississauga, Canada LUXOTTICA Full time

    Sales Associate LensCrafters **Date**:Apr 24, 2023**Location**:Mississauga, ON, CA, L5M 4Z5**Requisition ID**:804714 - **Store #**: 000918 LensCrafters - **Position**:Casual Part-Time - **Total Rewards**: **Benefits/Incentive Information** - At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all...

  • Licensed Optician-Mississauga, ON-LensCrafters

    1 month ago

    Mississauga, Canada EssilorLuxottica Full time

    Requisition ID:  843516  Store # : 000964 LensCrafters  Position: Full-Time Total Rewards:  At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales...

  • Licensed Optician-Mississauga, ON-LensCrafters

    4 weeks ago

    Mississauga, Canada EssilorLuxottica Full time

    Requisition ID:  840567  Store # : 000918 LensCrafters  Position: Part-Time Total Rewards:  At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales...

  • Licensed Optician-Mississauga, ON-LensCrafters

    15 hours ago

    Mississauga, Canada EssilorLuxottica Full time

    Requisition ID:  847595  Store # : 000918 LensCrafters  Position: Part-Time Total Rewards:  At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales...

  • LDO1903 Licensed Optician-Mississauga, ON-LensCrafters

    1 week ago

    Mississauga, Canada EssilorLuxottica Full time

    Requisition ID:  846735  Store # : 001903 LensCrafters  Position: Full-Time Total Rewards:  At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales...

  • Part-Time Store Lead

    19 hours ago

    Mississauga, ON, Canada ESSILORLUXOTTICA GROUP Full time

    Store # : 000964 LensCrafters Position: Part-Time By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career. LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher...

  • Team Lead

    4 weeks ago

    Mississauga, Canada Kuehne+Nagel Full time

    We are looking for a Team Lead to join our growing team! - ** Your Role **:Support Management in leading the team by ensuring all standard warehouse practices and work instructions are followed to maintain high levels of inventory and

  • Team-Lead

    1 week ago

    Mississauga, Canada Hirebox Full time

    An industry-leading provider of third-party logistics is seeking a Team-Lead for their team in Mississauga, ON. The ideal candidate will possess experience with shipping/receiving, order picking and must be able to operate a counterbalance forklift and experience in Team-Lead position.In this role, you will have the opportunity to work with national and...

  • Team-Lead

    4 weeks ago

    Mississauga, Canada Hirebox Full time

    An industry-leading provider of third-party logistics is seeking a Team-Lead for their team in Mississauga, ON. The ideal candidate will possess experience with shipping/receiving, order picking and must be able to operate a counterbalance forklift and experience in Team-Lead position.In this role, you will have the opportunity to work with national and...

  • Team-Lead

    4 weeks ago

    Mississauga, Canada Hirebox Full time

    An industry-leading provider of third-party logistics is seeking a Team-Lead for their team in Mississauga, ON. The ideal candidate will possess experience with shipping/receiving, order picking and must be able to operate a counterbalance forklift and experience in Team-Lead position.In this role, you will have the opportunity to work with national and...

  • Team-Lead

    4 weeks ago

    Mississauga, Canada Hirebox Full time

    An industry-leading provider of third-party logistics is seeking a Team-Lead for their team in Mississauga, ON. The ideal candidate will possess experience with shipping/receiving, order picking and must be able to operate a counterbalance forklift and experience in Team-Lead position.In this role, you will have the opportunity to work with national and...

  • Team Lead

    4 weeks ago

    Mississauga, Canada Kuehne+Nagel Full time

    We are looking for a Team Lead to join our growing team! - ** Your Role **:Support Management in leading the team by ensuring all standard warehouse practices and work instructions are followed to maintain high levels of inventory and location accuracy. - ** Your Responsibilities**: - Demonstrate accuracy and efficiency in the execution of standard...

  • Team Lead

    5 days ago

    Mississauga, Canada Roots Full time

    Erin Mills Town Centre - Store 101, 5100 Erin Mills Parkway, Unit R111A, Mississauga, Ontario, Canada Req #139 Thursday, March 14, 2024 WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the...

  • Team Lead

    13 hours ago

    Mississauga, Canada Roots Corp. Full time

    Heartland Town Centre - Store 175, 5950 Rodeo Drive, Unit 4, Mississauga, Ontario, Canada Req #159 Thursday, March 14, 2024 WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store...