Technical Consultant, Exchange and Active Directory

2 months ago

Halifax, Canada BELL BUSINESS MARKETS Full time

Req Id: 409369

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.

Within the Bell Canada Business Market Enterprise segment, a Technical Consultant has the overall accountability to provide professional service consultation and implementation services to our customers. This dynamic role involves a wide variety of activities such as designing solutions to customer issues, preparing statements of work for the efforts involved in implementing these solutions, participating as a specialist in various client projects, testing, documenting, and implementing solutions and completing the hand-off to the customer (internal or external).

The Technical Consultant - Exchange and Active Directory Specialist s acts as reference for their areas of speciality, define best practices and takes a proactive approach to maintain expertise. Our business model is highly customer-centric which has been a key factor in achieving industry-leading levels of customer satisfaction.

**Responsibilities/ Accountabilities**:

- Responsible to suggest and implement solutions to improve the customer experience
- Provide expertise in Microsoft Exchange and Active Directory, while also providing guidance in areas such as DataCenter and Hybrid Cloud
- Participate in the Presales estimation of project efforts
- Provide communications to customers and executives throughout the project life cycle

**Critical Qualifications/Competencies**:

- 5 years or more industry experience
- General Experience
- Strong knowledge of networking and security concepts
- Knowledge of virtualization technologies (VMWare 7.x/8.x)
- Windows Experience:

- In depth experience with Microsoft Exchange messaging solutions (On premise, migrations to online and fully cloud )
- Experience in Microsoft Windows System Design/Administration in a production environment
- Detailed working knowledge of Windows operating systems
- In-depth knowledge of Active Directory, DNS, Windows automation
- Unix Experience:

- Working knowledge of UNIX operating systems (Linux, CentOS, Solaris)
- Other Requirements:

- Working knowledge of Backup technologies (NetBackup, Veeam, other)
- Working knowledge of one of the Hyperscalers (Azure, AWS, GCP)
- Ability to write technical documents
- Ability to rapidly adapt to and adopt emerging technologies
- Maintain quality and efficiency in a constantly evolving environment
- Ability to work under pressure and multitask
- Strong analytical skills and deductive reasoning capabilities
- Excellent oral and written communication skills
- Customer service orientation
- Ability to not only identify issues but also offer solutions

**Preferred Qualifications**
- Electrical Engineering or Computer Sciences degree or equivalent
- Vendor certifications form Microsoft, VMware, HP, Dell, Veeam other

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EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Management
**Job Status**:Regular - Full Time
**Job Location**:Canada : Nova Scotia : Halifax || Canada : New Brunswick : Moncton || Canada : Newfoundland : St. John's || Canada : Nova Scotia : Bedford
**Flexible work profile**:Mobile
**Application Deadline**:04/19/2023

Created: Canada, NS, Halifax

**Bell, one of **Canada's Top 100 Employers.

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