Airline Solutions Specialist

13 minutes ago


Vancouver, Canada Gate Gourmet Full time

We’re looking for motivated, engaged people to help make everyone’s journeys better.
Position Summary:
On a shift-by-shift basis, you will be the key point of contact for our airline customers. Acting as a liaison with the customer you will play a key role in advising operational departments what our airline customers need, at what time and in what quantities. Every day will bring a different set of challenges. You will be integral to our billing process. You will always conduct yourself in a courteous and professional manner when communicating with the customer and all levels within our organization to ensure that the customer requirements are met within time frames.

Essential Duties and Responsibilities:
Monitor passenger meal / aircraft movement information and disseminate that information to internal departments as required Liaison with our central order control office in Toronto Respond to extremely time sensitive calls from external and internal customers requesting various items and services Direct staff in various departments as required to fulfill customer requests in the absence of a supervisor Ability to handle multiple priorities simultaneously while under pressure Communicate and coordinate with operations and customers about aircraft and ordering changes Utilize various airlines systems to retrieve meal and aircraft updates Enter and maintain customer orders in ERP system Perform checks on orders to ensure they meet airline customer requirement Maintain and organize customer information for backup to support billing Audit billing to confirm all items and services provided are accounted for

**Education**:
High school diploma/College Diploma

Work Experience:
Previous Customer Service Experience Previous experience in a highly time sensitive environment

Job Skills:
Work well under pressure while dealing with multiple priorities Able to communicate clearly and concisely in person, in writing over the phone and radio Ability to work independently with information systems as well interact with customers and operational personnel. Excellent organizational skills and proven ability to manage multiple tasks and ensure that those tasks are prioritized in an orderly fashion. Excellent problem solving, prioritizing and organizational abilities. Superior interpersonal and team building skills. Intermediate computer skills, data entry and detail oriented. Experience with ERP systems is a plus

Environmental Requirements:
Why work for Gate Gourmet:
no waiting period for medical or dental benefits

RRSP matching

subsidized meals

free parking

free access to an employee assistance program

company-wide corporate discounts such as Good Life Fitness, TELUS mobility, Bell mobility, Rogers and Dell computer

Compensation Range: $50,000 to $53,000 + benefits
If you want to be part of a team that helps make travel and culinary memories, join us



  • Vancouver, Canada PHSA Full time

    **Specialist, Scheduling and Timekeeping Solutions** PHSA Corporate Vancouver, BC Reporting to the Manager, Scheduling and Timekeeping Solutions (STS) within the Provincial Health Services Authority (PHSA), the Specialist, STS provides expert advice in relation to the delivery of optimal solutions for efficient access to information related to the staff...


  • Vancouver, Canada Seequent Full time

    The Customer Solution Specialist role is a domain expert for geoscience in the civil and environment industry, with a primary focus on supporting the growth opportunities, training, and support of Seequent’s civil and environmental solutions. This role is all about getting up ‘close and personal’ with users throughout their journey with Seequent from...


  • Vancouver, Canada VersaFile Full time

    **SAP Application Solutions Specialist** VersaFile Inc. is a Vancouver-based technology services and software company providing intelligent content and process automation solutions. This includes managed services, strategic consulting, implementations and commercial software. Our purpose is to generate outcomes that make a difference by making our solutions...


  • Vancouver, Canada PHSA Full time

    **Job Summary**: Summary of Responsibilities Reporting to the Manager, Scheduling and Timekeeping Solutions (STS) within the Provincial Health Services Authority (PHSA), the Specialist, STS provides expert advice in relation to the delivery of optimal solutions for efficient access to information related to the staff scheduling and timekeeping functions...


  • Vancouver, Canada ITC WORLDWIDE Full time

    ITC Technologies is accelerating growth in commercial cloud sales. The mission of Dynamics 365 Solution Sales Specialist is to help customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability...


  • Vancouver, Canada MAPLE LEAF SELF STORAGE INC. Full time

    Maple Leaf Self Storage has been serving Canadian families and businesses for 40 years. Maple Leaf Self Storage is a leading national self storage developer, owner and real estate manager with over 16,000 tenants in our fourteen stores in Western Canada. Ten of our stores are located in Metro Vancouver and four are located in Calgary. We are expanding! Our...


  • Vancouver, Canada VersaFile Full time

    **SAP Application Solutions Specialist** VersaFile Inc. is a Vancouver-based technology services and software company providing intelligent content and process automation solutions. This includes managed services, strategic consulting, implementations and commercial software. Our purpose is to generate outcomes that make a difference by making our solutions...


  • Vancouver, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Recently ranked the best Airline in North America, Air Canada is looking for dynamic, motivated, and...


  • Vancouver, British Columbia, Canada West X Business Solutions Full time

    Company OverviewWest X Business Solutions is a leading sales agency in Canada, committed to providing world-class training and career growth opportunities. We are currently seeking high-potential candidates to join our team as Sales Performance Specialists.SalarySales Performance Specialists can expect competitive earnings with an uncapped commission...


  • Vancouver, Canada Goway Travel Limited Full time

    **DESTINATION SPECIALIST** **Job Type**:Full Time **Position Title**:Destination Specialist - Retail & Wholesale **Location**: Toronto, Vancouver, USA and/or Remote Home Office **Are you passionate about reaching new heights?** **Are you excited by making a meaningful contribution?** **Do you want to be a valued member of an industry-leading...


  • Vancouver, British Columbia, Canada Brunel Full time

    At Brunel, we're committed to helping our clients succeed in their industries. Our global recruitment and workforce services have been trusted for 45 years, providing expertise in Renewable Energy, Automotive, Oil & Gas, Life Sciences, Mining, and Infrastructure.About the RoleWe're currently seeking a Financial Systems Business Solutions Specialist to join...


  • Vancouver, British Columbia, Canada Wiser Solutions Full time

    Wiser Solutions is a cutting-edge suite of in-store and e-commerce intelligence tools. Our mission is to empower brands, retailers, and retail partners to gather insights and automate actions for optimal pricing, marketing, and operations initiatives worldwide.Job OverviewLocation: Remote- CanadaThe primary role of the Market Expansion Specialist is to drive...


  • Vancouver, British Columbia, Canada CWB Full time

    Company OverviewCWB Financial Group is a leading provider of mortgage solutions, committed to building value for our clients, employees, and investors. We achieve this by putting people first, embracing new ideas, and believing in the importance of how we do things.Job DescriptionWe are seeking a highly skilled Mortgage Solutions Specialist to join our team...


  • Vancouver, British Columbia, Canada Insight Global Full time

    Company OverviewInsight Global is a leading provider of staffing solutions, connecting talented professionals with top organizations to drive business success. Our team is dedicated to delivering exceptional service and support to our clients and candidates alike.About the RoleWe are seeking an experienced Enterprise Technology Solutions Specialist to join...


  • vancouver, Canada Zortech Solutions Full time

    Fulltime Retail experience Preferred On-premise, cloud systems, and digital payments integration. · The need for solutions that address different software and hardware systems. Not focused solely on testing tools, as tools evolve and change. · Must integrate systems, test them together, and propose architecture-level solutions. As an Architect...


  • Vancouver, Canada Motorola Solutions Full time

    Company Overview Motorola Solutions is there for our customers when everything is on the line. In extreme moments when a hurricane lands or when a fire breaks out. And in everyday moments when a package arrives just in time for the holiday or when a child doesnt miss the school bus home. We unify voice, data, video and analytics in one integrated ecosystem...


  • Vancouver, British Columbia, Canada TEEMA Solutions Group Full time

    Job Description About TEEMA Solutions GroupWe are a dynamic organization dedicated to providing exceptional solutions in the regulatory data sector. Job OverviewThis is an exciting opportunity for a skilled professional to join our team as a Regulatory Data Leadership Specialist. ResponsibilitiesLeadership:Lead and motivate the Corporate Actions team to...


  • Vancouver, Canada Pacific Coastal Airlines Full time

    Reporting to the Director of Quality Assurance (QA), Maintenance, the Quality Assurance Specialist works closely in conjunction with the Director of QA. They are responsible for assistance within the maintenance Quality Assurance Department, on items requiring awareness of AME practices, as well as projects and items that fall under and Canadian Aviation...


  • Vancouver, British Columbia, Canada Randstad Digital Full time

    Job DescriptionWe are seeking a highly skilled Software Implementation Consultant to join our team at Randstad Digital. As a key member of our international team, you will have the opportunity to work on diverse and challenging projects, leveraging your expertise in software implementation.About the RoleThis is an exciting opportunity for a talented...


  • Vancouver, British Columbia, Canada Options Consulting Solutions Full time

    Job Summary:The Options Consulting Solutions team is seeking a skilled Strategic Proposal Specialist to support the firm's business growth by creating compelling proposals and pitches. This critical role will navigate compressed timelines, manage relationships across the firm, and provide exceptional opportunities for career development.About Us:We are a...