Client Experience Assistant

4 weeks ago


Strathroy, Canada H&N Tax Services Inc. Full time

**Job Posting: Client Experience Assistant at H&N Tax Services**

**Company**: H&N Tax Services
**Location**: Strathroy, Ontario
**Position**: Client Experience Assistant
**Employment Type**: Full-time, Seasonal (Feb 17th - April 30th, 2025)
**Hours**: 8:00am-6:00pm (flexible, must meet minimum 40 hour work per week)
**Pay**: To be determined based on experience

**About Us**:
H&N Tax Services is a dedicated and professional tax preparation company serving the Strathroy community. We pride ourselves on providing exceptional service to our clients during the busy tax season.

**Position Overview**:
We are seeking a detail-oriented and organized individual to join our team as a Client Experience Assistant during the busy tax season. This is a fast-paced, client-facing role requiring excellent multitasking abilities, problem-solving skills, and a passion for providing exceptional service.

**Key Responsibilities**:

- Collecting and processing information from clients.
- Answering and managing phone calls professionally.
- Data entry with accuracy and attention to detail.
- Organizing and maintaining client files.
- Processing payments promptly and securely.
- Utilizing Microsoft Excel and Adobe software effectively.
- Assisting in a dynamic, fast-paced environment while handling multiple tasks efficiently.

**Qualifications**:

- Proficiency in Microsoft Excel and Microsoft Outlook is essential.
- Familiarity with Adobe software is an asset.
- Strong organizational skills and attention to detail.
- Quick learner with excellent problem-solving capabilities.
- Customer-focused with a professional demeanor.
- Ability to work independently and as part of a team in a high-pressure environment.

**Schedule**:

- Full-time (8-hour shifts)
- Day shifts

**Location**:
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Join our team and make a difference this tax season with H&N Tax Services “Working hard to make your life a little less taxing.”

**Job Types**: Full-time, Seasonal

Pay: $17.00-$20.00 per hour

Expected hours: No less than 40 per week

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person



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