Store Manager

4 days ago


Nanaimo, Canada Kiaro Full time

We are looking for an experienced Store Manager to join our team. The Store Manager will administer company policies and procedures, while overseeing daily operations, including staff management, inventory management and business analytics. As part of the team, you will work with a high-performing team and get the training you need to be successful.

**_We Are Looking for Someone Who: _**
- Has a passion for exceeding store sales targets in a competitive environment
- Enjoys assisting and coaching others to meet their full potential
- Thrives in a fast-paced environment and embraces change

**_What’s the role?_**
- Manage and Implement policies and procedures.
- Recruiting new team members from within the community
- Hiring and Training
- Providing world class service to both customers and team members
- Resolving customer concerns in a timely fashion
- Merchandising guidelines are executed as required.
- Reviewing detailed business analytics reports that inform store tasks and actions to ensure world class retail experience.
- Training team members on all aspects of the business to ensure strong team cohesion and succession planning.
- Lead by example (Be willing to put in the work)
- Implementing policies and processes
- Ensuring store needs are met through the implementation of scheduling guidelines and the monitoring and evaluation of key associate metrics.
- Initiating strategies to identify business opportunities and implement effective plans to leverage opportunities.
- Communicating performance expectations to team members on an ongoing basis using both formal and informal methods
- Determine workload of team members to ensure well operated store that adheres to local regulations in all aspects of the business.
- Will be expected to uphold high levels in visual merchandising.
- Developing a store culture of positivity and inclusion
- Creating opportunities within the community

**_You will be a fit if you have: _**
- Minimum of 4 years of retail or hospitality management experience
- A coaching mentality this position is expected to provide daily feedback to all positions.
- A leader by nature
- Have some experience with business metrics.
- Can demonstrate superior communication skills especially as it relates to performance management of team members.
- Experience in training a team ensuring strong succession plan is in place.
- Post Secondary Diploma
- Willingness to travel for training
- Ability to execute corporate policies and procedures
- Selling it Right Certificate **(required)**

**What we offer**
- Fun, techy, development focused, and entrepreneurial culture.
- The company offers a competitive, comprehensive benefits package. From Massage therapy to dentist appointments, the plan should cover all your needs.
- Offering a “first in class” retail education.
- Joining this company is joining a passionate group of people who live and breathe our core values.

**Job Types**: Full-time, Permanent

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay

**Experience**:

- retail management: 3 years (preferred)
- Retail sales: 3 years (preferred)

Licence/Certification:

- Selling it Right (preferred)



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