Golf Product Listing Agent

3 months ago

Mississauga, Canada Global Value Commerce Full time

**Who We Are**:
Worldwide Golf is a privately owned, specialty golf retail & e-commerce company that owns and operates globalgolf.ca (Canada) and other growing e-commerce golf brands. The Worldwide Golf family includes other well-renowned golf retail and e-commerce brands, such as:
The essential job functions of the Golf Product Listing Agent position will include but will not be limited to:

- Receive preowned golf equipment utilizing standardized procedures to determine the brand, model, product specific attributes and assign rating condition for each product, preowned club or shaft received
- Receive new golf equipment, apparel, and accessories from major OEM POs
- Process customer and stock warranties with OEMs
- Troubleshoot and identify any product issues or repairs required and utilize receiving systems to create work orders for said products
- Process receipt of products returned by customers
- Validate for accuracy the system receipts against all packing slips and effectively communicate any discrepancies with supervisor and respective procurement team members as needed
- Utilize continuous improvement strategy to identify repair service and receipt processing improvements that can help drive better efficiency and productivity for the team
- Provide repair services on equipment as needed. These services include but are not limited to activities like regripping clubs, shaft removal and install, club head polishing and refinishing, club component building and club loft, length and/or lie customizations
- Assist with daily operations in other areas, such as customer service and order fulfillment, as needed.

**Experience/Skills required**:

- Strong attention to detail and ability to focus on task at hand and meet our quality control protocols; must have the tenacity to ensure accuracy of all assignments completed
- Is dependable and takes personal ownership of responsibilities
- Golf club product knowledge is required and knowledge base must be current and up to date within the last 3-5 years of product release dates
- Previous club repair experience is a plus
- Ability to learn and follow standardized procedures and operate in a fast paced environment
- Experience using inventory management software a plus
- Effective written and verbal communication skills

**What We Offer**:

- With 95+ golf stores and a growing family of e-commerce brands, Worldwide Golf is one of the fastest growing companies in the golf industry.
- Strong company and job stability (we’ve been in business over 50 years)
- A great company culture, including industry-best discounts on products
- Medical/dental/vision benefits, Retirement Savings Plan with Employer matching. Paid vacation tiers based on tenure.

**Job Types**: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Application question(s):

- Golf club product knowledge is required and knowledge base must be current and up to date within the last 3-5 years of product release dates. Do you have the required golf product knowledge?

Work Location: In person

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