On-call IT Support Technician
24 hours ago
**Company: Perfect Herbs**
**Job Title**:On-Call IT Support Technician**
**Location: Toronto, ON (Junction neighbourhood)**
We are a fun group of people who make and sell herbal medicine to healthcare practitioners. You can read more about us on our website at perfectherbs.ca. Our business is growing and we are looking for on-call IT support.
**Duties**:
- Maintain existing company hardware and software on an as-needed basis
- Regular anti-virus updates, software updates
- Assist team members with cybersecurity protocols
- Assist in any on-site hardware infrastructure set-up (Wifi, etc)
- Set-up appropriate user access levels to protect data
- Any other IT needs that may arise
- Reports to the security officer
- Must be available to assist or come on-site in cases of emergency if required
**Qualifications and Skills**
- Ability to work independently and as part of a team to meet deadlines.
- Strong problem solving.
- Basic knowledge with computer equipment (Firewalls, servers, WiFi, printers, etc,).
- Basic knowledge with software (MS Office Products, Google).
- Experience with Windows and Mac system administration.
- Experience with Slack is preferred.
Compensation negotiable depending on exact work tasks determined, but we're looking for a budget-friendly option.
**Job Types**: Part-time, Casual
Part-time hours: 1-2 per week
**Salary**: From $25.00 per hour
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- On call
Work Location: Hybrid remote in Toronto, ON M6N 2Z9
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