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Receptionist

1 month ago

Victoria, Canada Cedar and Sage Physiotherapy Full time

We are seeking a highly organized and compassionate Office Receptionist to provide essential support to both our valued clients and physiotherapy team. In this role, you will be responsible for fostering a professional, respectful, and confidential environment while efficiently managing scheduling, billing, and general office maintenance.

**Responsibilities**:

- Provide professional, warm, and confidential assistance to patients upon arrival, while multitasking general office duties.
- Coordinate appointments efficiently and maintain accuracy in the clinic's scheduling system.
- Handle billing processes securely and maintain confidentiality of sensitive data.
- Maintain cleanliness and tidiness of the office space, ensuring a welcoming atmosphere for all visitors.
- Direct inquiries to appropriate staff members discreetly.
- Manage patient intake procedures, including verifying insurance details and updating records.
- Assist with various administrative duties such as electronic filing, scanning, and data entry.
- Collaborate confidentially with team members to ensure smooth patient care and clinic operations.

Qualifications:

- Experience in a receptionist or customer service role, preferably in a healthcare setting.
- Strong organizational skills and attention to detail, with the ability to multitask effectively.
- Strong communication skills, both verbal and written, with a courteous and empathetic demeanor.
- A positive attitude and willingness learn, adapt and contribute to a collaborative team environment.
- Knowledge of medical terminology and experience in a healthcare setting is an asset but not required.

**Benefits**:

- Comprehensive training and ongoing support to help you succeed in your role.
- A supportive and inclusive work environment where your contributions are valued and recognized.

**Job Type**: Part-time

Pay: $20.00-$22.00 per hour

Expected hours: 24 per week

Schedule:

- Evening shift
- Monday to Friday

Work Location: In person