Summer Sales Associate

3 weeks ago

Whitby, Canada Hard-Co Sand and Gravel Full time

**Position Summary**

The main role of the Sales Associate is to greet customers on arrival and assist with any questions they have about the purchase they want to make. They will efficiently complete sales and help the customer with returns, refunds, and resolve common complaints.

**Responsibilities**

Selling landscape supplies to the public and contractors, including assisting customers in selecting interlock, natural stone, mulch, etc.

General administrative and clerical support

Answering phones, taking customer orders, and setting up deliveries

Greeting customers, responding to questions, improving engagement with merchandise

Operating cash registers and POS systems, managing financial transactions, and balancing drawers

Providing superior knowledge of products, services, and policies

Providing quotations and calculating customer landscape plans

Answering customer questions and resolving any complaints with empathy and tact

Introducing promotions and opportunities to customers

Directing customers to merchandise

Ensuring an orderly sales office, maintaining cleanliness and stock

Adhering to all health and safety procedures

Other additional tasks as required

Consistently exhibiting behaviour reflective of the Hard-Co Sand & Gravel professional image.

**Qualifications**

Retail sales experience; POS experience is an asset

Interlock installation knowledge is an asset but not necessary

Excellent customer service skills

A professional appearance

Able to maintain a positive attitude and focus on customer satisfaction in a fast-paced environment

Able to multitask and learn quickly

Able to work well individually and as a team

Excellent written and oral communication skills

Excellent math, problem-solving, and organizational skills

Computer efficiency

Must be able to work on Saturdays (Saturday lunches provided)

**Physical Demands and Working Environmen**t

Sedentary - sitting or standing for long periods most of the time, but may involve walking for brief periods of time. While performing the duties of this job, the employee is regularly required to work in an office.

Ability to stand for an extended period of time

Move and handle boxes of merchandise and products throughout the sales office, which entails light lifting

Emily Marsh,

Hard-Co Construction Ltd.

**Job Types**: Full-time, Part-time, Temporary, Contract

**Salary**: $16.55-$18.00 per hour

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- Day shift

**Experience**:

- Retail: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person

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