Veterinary Technician

**Embark on a Rewarding Career as a Transfer Coordinator Registered Veterinary Technician at** **Toronto** Animal Health Partners****

**Are you a skilled and compassionate Registered Veterinary Technician (RVT) with a passion for coordinating seamless transitions in pet care?** Look no further **Toronto **Animal Health Partners** **is a leading institution dedicated to providing outstanding veterinary services, and we are actively seeking an experienced RVT to join our team as a **Transfer Coordinator**.

**Transfer Coordinator Responsibilities**:

- **Transfer Coordination**: Handle transfer calls from other veterinary clinics, ensuring the collection of all necessary information before accepting pets into our hospital.
- **Information Gathering**: Collect comprehensive details about the pet from referring clinics, including medical records, lab work, and any relevant information.
- **Availability Checking**: Liaise with various hospital departments to check availability for transferred cases and coordinate accordingly.
- **Client Communication**: In addition to transfer coordination, the Transfer Coordinator will play a crucial role in client communication, ensuring:

- Be aware of which patients are primary ICU patients.
- Send brief text updates to the owners in the morning before 9:30 am after discussion with Critical Care clinician on content of update.
- Track patients discharged from the ICU and do a follow-up call within 24-48 hours.
- Monitor our Ezyvet memos for requests and calls from owners; discuss each with on-duty CC vet and handle as many of them as possible.
- Send daily case updates for in-patients to rDVMs automatically the following day.
- Prepare, track, and send sympathy cards for pets who died in the ICU.
- Send photos to CC clients daily.
- **Future task**: For special procedures requiring consent, submit a consent form to the owner and get a signature (procedure and details in process with Rachel).
- **Patient Updates**: Provide regular updates to clients on the status of their pets, including communication on their well-being and progress.
- **Documentation**: Ensure all necessary information, including lab work, x-rays, and records, is collected before any confirmed or potential transfers.
- **Cardiology Department Support**: Work in our Cardiology Department 1x a week, assisting with various tasks within the service.

**Qualifications**:

- Accreditation as a Registered Veterinary Technician (RVT).
- Excellent communication skills and the ability to thrive in a collaborative environment.
- Strong organizational skills with attention to detail.
- Prior experience in surgery or cardiology departments is advantageous.

**Why Choose **Us**:

- Friendly and supportive work environment.
- Opportunities for professional development, mentorship, and career advancement.
- Continuing education allowance and access to exclusive webinars and CE events.
- Comprehensive benefits package, including RRSP, health, dental, and an Employee Assistance Program (EAP).
- Paid sick days and uniform allowance.
- The privilege to contribute meaningfully to the lives of animals through your expertise.

**Job Types**: Full-time

**Salary**: From $26-$27 per hour depending on experience

**If you are an RVT ready to take on a crucial role in coordinating transfers and contributing to the well-being of pets, we invite you to apply.**

**Embark on a journey where your **expertise** shapes the seamless transfer of pet care at **Animal Health Partners** Your role as a valued member of our team begins today