Relationship Manager

6 months ago

Stettler, Canada ATB Financial Full time

**Our bottom line is different.**

There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren’t our clients.

Whatever it is, you won’t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Job Number: REQ7235
Location: Stettler, Alberta
Onsite: You’ll work primarily from an ATB branch, corporate office or client location, with some remote flexibility
Paygrade: RM1-J, RM2-K, RM3-L (depending on experience)
System Title: Business Banker
Leader: Michelle Kotylak

Reporting to the Director, the **Relationship Manager (RM)** works with a team of ATB Business associates and partners and is responsible for increasing and retaining business based on annual growth targets, and increasing the profitability of a specified portfolio of ATB Business customers. The RM excels at proactively developing new opportunities while retaining and growing existing relationships.

At the heart of it, you are a relationship builder and connector who thrives on supporting the needs of our small business and agriculture clients in the province. You aim to become a trusted advisor through consistent support and a genuine desire to understand where our clients are, where they came from and where they are going.

Relationship Manager Accountabilities:

- You meet and exceed client needs and expectations by identifying products, services and opportunities they may not be aware of, in order to grow their business.
- You achieve set portfolio targets by growing your existing book of business and developing a pipeline of new loans and deposits.
- You refer clients to the appropriate partner and effectively translate ATB Business and Market information for the entire branch team emphasizing its relevance to their business while growing partnerships.
- You effectively manage your existing portfolio of ATB Business clients which includes renewing expired credits, initiating and following up on arrears and debt recovery.
- You effectively manage operational, regulatory & credit risk to ensure ATB’s risk tolerance is adhered to.
- You handle client inquiries, concerns, and complaints expertly by resolving them in a timely manner.
- You actively participate in internal and external events, promoting ATB Financial by supporting initiatives that are important to the success of Albertans.
- You have the capacity to work collaboratively with clients in a virtual manner, and are proactive in building relationships with clients and communities you are not always physically present in.

**Requirements**:
Knowledge, Skills & Abilities:

- Post secondary education in business, agriculture or related equivalent experience.
- 3+ years previous experience in retail banking or commercial lending to small and medium sized enterprises.
- Proven ability to generate new business and meet established targets.
- Demonstrated experience analyzing financial data and structuring credit recommendations.
- Demonstrated success with building collaborative relationships both virtually and in person.
- Strong negotiation and relationship building skills.
- Ability to evaluate the attractiveness of new business opportunities.
- Demonstrated entrepreneurial mindset with a confident, tactful and a persuasive demeanor.
- An inquisitive approach with the proven ability to connect and engage with new and existing clients with ease.
- Strong verbal and written communications skills.
- Broad based business knowledge and acumen.
- You have the capacity to work collaboratively with clients in a virtual manner, and are proactive in building relationships with clients and communities you are not always physically present in.

**At ATB, we know that as you develop in your career, you gain many transferable skills.** If you believe your experience and qualities are what we are looking for, please consider applying

LI-Onsite

**Benefits**

**Be great. Be you. Believe.**

**What happens **next**?**

**Stay in touch**

ATB is excited to know you’re interested in a career with us Follow us on LinkedIn, Facebook and Instagram to get the inside scoop on what our team is up to.

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