Retail Specialist, Key Holder

5 months ago

Vancouver, Canada Freedom Mobile Full time

**A little about us**

At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians - we’re always on the lookout for go-getters that are committed to disrupting the status quo.

Does that sound like you? We’d love to meet you.

**The role**

As a Retail Specialist, Key Holder you will
- Drive sales by offering best-in-class mobile plans to our customers
- Live out our Values to provide outstanding customer service
- Ensure an engaging and exciting workplace for yourself and peers

You’ve applied to this role because you don’t shy away from a challenge. You’re goal-oriented and in control of your own destiny You have excellent verbal communication that allows you to encourage unscripted, organic and engaging conversations with our customers. You love reaching your personal and professional objectives and want to be a part of a team that celebrates success together.

**A typical day**

As a Retail Specialist, Key Holder, your primary daily interactions will be with your co-workers and customers. You will be an integral part of a welcoming and diverse environment that encourages healthy competition for sales incentives. You will highlight the benefits of Freedom Mobile and educate our customers on the latest products and promotions available.

What we offer...
- Industry-leading Sales Excellence Award programs with the opportunity to win phones, TVs and trips through sales achievement
- Extensive training as part of your onboarding and dedicated resources for continuous learning
- Competitive earning potential with commissions and bonus plans
- An Employee Phone Program that gives you access to great deals on phone plans as well as a mobile phone subsidy
- A customizable benefits plan to suit you and your family’s needs, including potential extended coverage on massages, Invisalign and laser eye surgery

**Your skills/experience**
- The ability to have an engaging conversation to discover our customer’s needs and deliver a winning solution
- Experience working within a fast-paced environment where customers can expect prompt and personal service
- A positive attitude that leads to exceptional customer experience
- Availability to work a variety of shifts including evenings, weekends and statutory holidays

**Other details**
- This is a unionized position
- This position requires the successful completion of a criminal and credit background check
- You may be required to work in other Freedom Mobile store locations within a 35km radius of your Home Store

Freedomretail

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