Safety and Engagement

4 weeks ago

Kingston, Canada Trellis HIV & Community Care Full time

**Full Time Safety & Engagement Workers - Days/Evenings**

Trellis HIV & Community Care, in partnership with Street Health Centre, a part of Kingston Community Health

Centre (KCHC) is working in solidarity to provide twenty-four hours a day, seven-days-a-week drop-in program, rest accommodations, harm reduction services within an Integrated Services Hub and co-located Consumption

& Treatment Service ran by KCHC. Trellis HIV & Community Care Kingston is inviting you to join our multidisciplinary, heart-led harm reduction team to provide dignified and compassionate care for our most resilient community members, many of whom experience housing instability and homelessness, as well as substance use and mental health challenges.

**The Integrated Care Hub is based on the following 5 Core Pillars**:

- 1. Harm Reduction
- 2. Trauma and Violence Informed Care
- 3. Stabilization
- 4. Wellness
- 5. Cultural Safety

**JOB DESCRIPTION**

Safety & Engagement Outreach Workers will assist in maintaining and improving the safety and well-being of the clients, staff, visitors, and the surrounding neighbourhood, and support the proper functioning of the Integrated Care Hub.

**DUTIES & RESPONSIBILITIES**
- Meaningfully engage with the people we serve without bias or judgment at the ICH and assist with managing order and building trusting relationships with all clients.
- Perform foot patrols of outside grounds and surrounding neighbourhood areas to provide safety.
- Monitor activity surrounding the ICH building and grounds.
- Issue No Trespass notices as warranted, in consultation with the management team.
- Log patrols and incident reports.
- Engage with the neighbours (residents and businesses) and perform outreach activities to improve relations with the community.
- Recommend improvements to operational maintenance and security.
- Respond to medical emergencies and activate emergency response.
- Complete community cleanups (disposing of drug paraphernalia, garbage, and debris)
- Perform, assist, and direct ground and facility maintenance activities in support of the proper operation of the ICH building and associated systems.
- Assist in arranging and supervising small outdoor work/social programs with the people we serve.
- Handle various materials and assist with the movement of equipment and other items.
- Other duties as assigned.

**SKILLS, ABILITIES & WORK DEMANDS**
- Ability to engage compassionately but effectively with vulnerable adults with complex mental health and substance use issues.
- Ability to perform multiple safety foot patrols of up to 2.5 km per patrol.
- Able to perform essential duties, including frequent walking, bending, lifting and manipulating objects (up to 20kg/45lbs), products and small equipment.
- Willingness to intervene effectively in and de-escalate conflicts, demonstrate emotional control, maintain objectivity, and use good judgment.
- Ability to maintain a positive relationship with the public.
- Good communication skills and client-focused.
- Knowledge of risks related to substance use.
- Able to maintain confidentiality, as well as sound judgment and good boundaries.
- Ability to work well with others and on your own.
- Comfortable interacting with people who are actively using substances.
- Open-minded, eager, and willing to learn as well as suggest new things.
- CPR C/First Aid certified.
- Maintain accurate records/documentation and report to the management team.
- Basic knowledge and skills with hand and small power tools.
- Able to work supporting a seven-day schedule.

**NOTE**

Individuals with lived experience of substance use, people who are HIV+, racialized, trans-identified, indigenous, 2SLGBTQ+ and those with disabilities or experience of homelessness are strongly encouraged to apply.

**APPLICATION PROCESS**

Applications must contain: A cover letter or letter of interest clearly outlining how your skills and experiences correspond with the specific job qualifications and your resume, prepared in one document with your name as the file name.

**WAGE: $20.50**
- Full-time hours: 37.5 per week
contract.
- Comprehensive Health Insurance after three months of the probationary period.
- Flexible schedule.

**SCHEDULE**:

- 8-hour shift.
- Day shift.
- Night shift.
- Weekend & Holidays availability

**Job Types**: Full-time, Permanent

**Salary**: $20.50 per hour

**Benefits**:

- Casual dress
- Dental care
- Flexible schedule
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Kingston, ON K7K 3J2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2023-06-26

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