Clerk a

Under the general direction of the Pool Supervisor, the Clerk A provides clerical and administrative support for the Recreation Services Division, Aquatics Unit and is responsible for performing front-line customer service duties for the Administration Office and public on a daily basis; administering public admission entry requirements including program registration; performing cash transaction; reception duties; receiving and processing incoming mail; assisting with the preparation of annual statistical reports; filing and other clerical duties as assigned.

**As the** **_Clerk A-CUPE_** **you will**:

- Provide quality citizen/customer service.
- Greet or acknowledge in a timely and welcoming manner to every customer.
- Administer public admission entry requirements.
- Receive and record cash/credit transactions including program registration.
- Receive appropriate admissions for pool entry.
- Receive telephone calls, take messages, answer routine questions regarding scheduling and pool programs or refer to appropriate source.
- Maintain pool records, files and inventory.
- Operate a variety of small office equipment and photocopying machines.
- Administer first aid, as required.
- Type documents as required.
- Perform any other duties consistent with classification, as required.

**Your education and qualifications include**:

- High school graduation or an equivalent combination of training and experience.
- Demonstrated ability to type accurately at 40 wpm net.
- Demonstrated ability in the use of POS/Registration software (e.g. ActiveNet, etc.) or ability to attain within 3 months.
- Demonstrated aptitude for office work.
- Knowledge of general office procedures, filing, and the operation of office machines.
- Ability to handle cash accurately.
- Demonstration ability to work under mínimal supervision.
- St. John's Ambulance First Aid Certificate or equivalent and Level C CPR or ability to obtain same within probationary period.

**Conditions of employment**:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- Applications may be required to undergo testing to determine their knowledge, abilities and skills as they relate to the qualifications of the position.

**CORE COMPETENCIES FOR ALL EMPLOYEES OF THE CITY OF WINNIPEG**:

- Citizen & Customer Focus
- Respecting Diversity
- Ethics and Values
- Integrity and Trust
- Results Oriented