Home Support Supervisor

5 months ago


Vancouver, Canada Greater Vancouver Community Services Society Full time

GREATER VANCOUVER COMMUNITY SERVICES SOCIETY is a non-profit organization with more than 40 years’ experience providing quality community care services.

We currently have a casual vacancy for a Home Support Supervisor. We are seeking a highly organized and customer-service oriented professional to assume this challenging role planning and scheduling services for our Home Support clients. In addition to using Procura, a healthcare-specialized scheduling system, this position involves constant telephone communication with staff, clients, case managers, and other stakeholders involved in our clients' care. It is an integral role in the operations of our program.

**Qualifications**:

- Strong leadership & mentoring abilities
- Excellent communication and problem-solving skills
- Customer service focus
- Ability to multi-task while handling high call volumes and time pressure
- Knowledge of Vancouver's streets and geography is an asset.
- Minimum of two (2) years' recent related experience, including some supervisory experience.
- A post-secondary certificate in a related field, such as healthcare or administration, or an equivalent combination of training, education, and experience is preferred.

Compensation: Starting rate from $29.32 plus 10% pay in lieu of benefits

**Job Type**: Casual

**Salary**: From $29.32 per hour

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed

Work Location: In person


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