Personal Banking Associate

2 weeks ago

Brantford, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 37.5

**Business Line**
- TD Canada Trust

**Time Type**
- Full Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Brantford

**Work Location**
- 70 Market Street

**Job Expires**
- 29-Apr-2023

  • Financial Services Associate

    4 days ago

    Brantford, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Banking Advisor Intern

    Found in: beBee jobs CA - 1 week ago

    Brantford, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionBanking Advisor InternWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that...

  • Senior Manager

    2 weeks ago

    Brantford, Canada Canadian Imperial Bank of Commerce Full time

    Senior Manager & Team Lead, Business Banking - Niagara Haldimand Market page is loaded Senior Manager & Team Lead, Business Banking - Niagara Haldimand Market Apply locations Brantford, ON time type Full time posted on Posted 4 Days Ago job requisition id 2405532 We’re...

  • Senior Manager

    1 week ago

    Brantford, Canada Canadian Imperial Bank of Commerce Full time

    Senior Manager & Team Lead, Business Banking - Niagara Haldimand Market page is loaded Senior Manager & Team Lead, Business Banking - Niagara Haldimand Market Apply locations Brantford, ON time type Full time posted on Posted 4 Days Ago job requisition id 2405532 We’re...

  • Senior Manager

    6 days ago

    Brantford, Canada Canadian Imperial Bank of Commerce Full time

    Senior Manager & Team Lead, Business Banking - Niagara Haldimand Market page is loaded Senior Manager & Team Lead, Business Banking - Niagara Haldimand Market Apply locations Brantford, ON time type Full time posted on Posted 4 Days Ago job requisition id 2405532 We’re...

  • Customer Experience Associate

    1 week ago

    Brantford, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    14 hours ago

    Brantford, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    1 week ago

    Brantford, Canada TD Bank Full time

    Work Location: Brantford, Ontario, Canada Hours: 20 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice -...

  • Customer Experience Associate

    6 days ago

    Brantford, Canada TD Bank Full time

    404657BR Retail Banking - Customer Service Brantford, ON March 29, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...

  • Senior Manager

    Found in: Jooble CA O C2 - 1 week ago

    Brantford, ON, Canada Canadian Imperial Bank of Commerce Full time

    Senior Manager & Team Lead, Business Banking - Niagara Haldimand Market page is loaded Senior Manager & Team Lead, Business Banking - Niagara Haldimand Market Apply locations Brantford, ON time type Full time posted on Posted 4 Days Ago job requisition id 2405532 We’re building a relationship-oriented bank for the modern world. We need talented,...

  • Sales Associate

    15 hours ago

    Brantford, Canada Miss Jones Cannabis Outposts Full time

    **JOB OVERVIEW** Miss Jones Cannabis Outposts - Sales Associate Miss Jones is looking for Sales Associates to join our growing team. This role is the first and last impression for our customers, and as such, the role is a vital one within the operation. The Sales Associate is a personal representation of the service and overall brand experience. Whether...

  • Retail Sales Associate, Brantford

    2 days ago

    Brantford, Canada The Source (Bell) Electronics Inc. Full time

    **Req Id**:407043 At The Source, we believe that the right tech makes all the difference and exist to help Canadians discover the endless possibilities of tech. We carry the latest tech, offer advice across all categories and networks, and put our customers first to ensure they find the right tech for them. Every day our Associates across the country help...

  • Sales Associate

    4 days ago

    Brantford, Canada Northern Reflections Full time

    Northern Reflections is looking for a Sales Associate to join our store team. The Sales Associate is accountable for achieving daily personal sales results and customer service standards while following our Fundamental Selling Skills program and meeting key performance indicators. They will also assist the Store Management Team in maintaining all operations...

  • Sales Associate

    1 day ago

    Brantford, Canada Tonik Cannabis Full time

    **Company description** Tonik Cannabis is an AGCO licenced, local family owned, cannabis retailer located in Brantford. Voted Best Cannabis Store in Brantford. We are here to educate and build our cannabis community. Through our team we aim to provide all levels of cannabis users with an extraordinary and effortless cannabis shopping experience built on...

  • P/t Sales Associate

    1 day ago

    Brantford, Canada Dulux Paints Full time

    **About us** **At Dulux paints colour is what we do! We are seeking a customer service focused part time sales associate to join our team.** **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide excellent customer service. - Listen to customer needs and suggest appropriate products. - Assist customers in locating items...

  • Production Associate

    1 day ago

    Brantford, Canada L P International Inc. Full time

    **Position Overview and Responsibilities** We are looking to add production associates to our production team. This role will focus in any and all aspects of production process with crossover from assembly to machining and other duties as skills and needs require. Because of this, familiarity with industrial machinery would be an asset. **Skills Required,...

  • Senior Manager, Data Management Leader

    Found in: Jooble CA O C2 - 1 week ago

    Brantford, ON, Canada Canadian Imperial Bank of Commerce Full time

    Senior Manager & Team Lead, Business Banking - Niagara Haldimand Market page is loaded Senior Manager & Team Lead, Business Banking - Niagara Haldimand Market Apply locations Brantford, ON time type Full time posted on Posted 4 Days Ago job requisition id 2405532 We’re building a relationship-oriented bank for the modern world. As the Senior Manager &...

  • Sr. Associate, Quality Assurance

    2 weeks ago

    Brantford, Canada SC Johnson Professional™ Full time

    Sr. Associate, Quality Assurance page is loaded Sr. Associate, Quality Assurance Apply locations CAN - Ontario - Brantford time type Full time posted on Posted 2 Days Ago job requisition id 25850 Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the...

  • Sr. Associate, Quality Assurance

    7 days ago

    Brantford, Canada SC Johnson Professional™ Full time

    Sr. Associate, Quality Assurance page is loaded Sr. Associate, Quality Assurance Apply locations CAN - Ontario - Brantford time type Full time posted on Posted 2 Days Ago job requisition id 25850 Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the...

  • Sr. Associate, Quality Assurance

    6 days ago

    Brantford, Canada SC Johnson Professional™ Full time

    Sr. Associate, Quality Assurance page is loaded Sr. Associate, Quality Assurance Apply locations CAN - Ontario - Brantford time type Full time posted on Posted 2 Days Ago job requisition id 25850 Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the...