Sherbrooke Mailroom Coordinator

2 weeks ago

Sherbrooke, Canada Global Excel Management Full time

**Job Description**:
Are you a person who enjoys helping people? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you

Reporting to the Team Leader, you will be responsible for all mailroom functions regarding incoming and outgoing mail. You will be required to ensure accuracy and quality of work while respecting time constraints.

**What does your typical day look like?**
- Scan documents using proper document profiles
- Print, prepare and complete all outbound communication including appropriate shipping method in a timely manner
- Complete outbound mail requests (including regular mail and special mailing requests for all departments)
- Manage relationships with outside vendors (FedEx, Canada Post, US Postal Service etc)
- Monitor mailroom volumes and advise Team Leader of any issues in getting mail opened, scanned and/or sent in a timely manner
- Maintenance of all mailroom equipment including setup of service calls when warranted
- Act as backup to reception
- Order inventory stock
- Organize work to effectively meet quality and service standards in the mailroom
- Aid in the development of guidelines and processes of the mailroom
- Ensure SLA’s are maintained and respected in relation to all mailroom tasks.
- Identify improvements to processes with the aim of cutting costs and improving efficiencies
- Monitor workload to ensure priorities are considered

**What skills and experience are we looking for?**:

- Intermediate computer skills (Windows, Excel, Outlook)
- Post-secondary education in Administration preferred.
- Ability to multitask in a fast-paced work environment.
- Experience working in a customer service environment.
- Highly organized with attention to detail

We offer you:
**At Global Excel we believe in investing in our employees**:

- Competitive wages;
- Group health /dental benefits, RRSP matching;
- Paid training and the opportunity for professional development;
- Growth and advancement opportunities;
- Work life balance;
- Focus on health and wellness initiatives with an excellent EAP program;
- Employee engagement programs that focus on fitness, food and fun;

**To get a taste of the Global Excel life and for more information on our company, please visit our Facebook and Instagram pages, as well as our website, and our LinkedIn profile**:

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