Business Analyst, Qtc Strategy

1 week ago


Toronto, Canada Salesforce Full time

**Job Category **:Finance and Operations

**Job Details**:
**Position Description**:
**Responsibilities**:

- Support systems-related SOPs project execution in direct partnership with IT; measure and document business results achieved through solution implementation
- Advise the business on best practices and available tools to manage business processes and other strategic initiatives
- Partner with IT (internal and external partners) and functional business owners to resolve systems related issues
- Meet with business teams to discuss process and follow up actions.
- Identify areas of improvement to increase accuracy, completeness and/or consistency and implement solutions in process, policy, and overall operations of the RevOps function.
- Audit processes to fix transactional data
- Surveys and analyzes best practices for techniques and processes.
- Gather and provide business requirements
- Complete User Acceptance Testing for IT deployments

**Required Skills/Experience**:

- Professional Business Analyst experience, or focus in project/program management.
- Understanding of RevOps/ SalesOps functional disciplines:

- Proficient in Microsoft Excel & PowerPoint
- Understanding of systems analysis, including root cause analysis and other process modeling and systems design methodologies
- Project management skills.
- Excellent written and verbal communication skills
- Ability to multi-task and perform effectively in a fast-paced environment.
- Able to think independently and consider cross-functional and downstream impacts.

**Desired Skills/Experience**:
*LI-Y

**Accommodations**:
**Posting Statement**:
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce welcomes all.



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