F,b,c,d Class Driver
2 months ago
Position Overview
Reporting to the Supervisor/Manager of the Transportation Department, the Driver is responsible for transporting our clients to and from all assigned destinations in a timely and efficient manner while ensuring the quality of care they receive. The Driver is also responsible for documenting all activities and maintaining constant communication while complying with all safety regulations. The Driver must combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.
Key Responsibilities
- Conduct pre-trip inspection and complete required reports
- Ensure proper vehicle maintenance at all times
- Clean and maintain all vehicles inside and out as needed
- Follow and understand proper safety procedures
- Child safety seat installation as per manufacturer requirements to meet MTO regulations
- Transport clients to and from assigned destinations while ensuring safety
- Complete and submit daily paperwork requirements for a comprehensive database of patient and escort and MTO requirements
- Provide strong customer service
- Demonstrate professionalism, tact, and diplomacy when interacting with clients, dispatchers, and other staff.
- Support and assist with additional tasks as and when needed or assigned by management both within and outside the department
Required Experience and Job Qualifications
- 3 to 5 years experience with Ontario's Class "F" or "B" license in good standing
- Letters of Commercial Insurance Experience - 3 years carrying passengers required
- Six (6) years of personal vehicle insurance within the past ten (10) years
- CVDR (Commercial Vehicle Drivers Record) abstract from MTO in good standing
- 2 to 3 years experience in customer service
- High school diploma (or equivalent)
Skills and Abilities
- Physical ability to lift, push, pull and move equipment and/or suitcases up to 75 lbs
- Ability to navigate with GPS for proper route planning
- Ability to install child safety seats
- Strong organizational and decision-making skills and an aptitude for problem-solving
- Demonstrates ability to manage time effectively and prioritize tasks throughout the day without supervision
- Strong knowledge of the roads and routes in the Ottawa/Gatineau area
- Exercise independent judgment and calmly act in a variety of situations
- Ability to multitask
- Strong verbal and written communication skills
- Strong interpersonal skills
Preferred Qualifications
- Inuktitut is a strong asset
- First Aid / CPR/ AED trained (or a willingness to learn)
- Workplace Hazardous Materials Information System (WHMIS) training (or a desire to learn)
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