Business Systems Analyst

3 months ago

Toronto, Canada Rogers Communications Full time

**Who we’re looking for**:
**What you’ll do**:

- As a Senior Systems analyst/Sys Admin you will configure, deploy, test and upgrade the Real time Rating systems using modern methodologies like CI/CD.
- You will be required to plan and implement configuration changes at the OS and Application level. When issues arise, you will be the 2nd level of support to the 1st level Operations team.
- You will be responsible to dig into the root cause by investigating logs, debugging and quantify the full impact.
- You have a working knowledge in Network Policy PCEF and PCRF that will help you solve issues and create solutions in the Charging space.
- You will be empowered to drive changes to make your systems more reliable and maintainable and will provide expert insight during solution design.
- You will always think ahead and use your scripting capabilities to automate workflow and streamline processes.
- You will compare vendor systems to determine the best solution when implementing new systems, always keeping the customer in mind.
- The requirement to be on rotational on call 7X24 including Stat Holidays and Weekends

**What you bring**:

- You have strong written and communication skills and are a great team player.
- You respect everyone’s ideas and strive for a common goal with your teammates.
- You are a creative problem solver who is ready to challenge the norm and provide outstanding customer experience.
- Strong communication and interpersonal skills that allows you to work more effectively with many teams internally and externally

**Some of your technical skills include**:

- Bachelor’s degree in computer science or Electrical Engineering and 2 years experience in a related area.
- Strong knowledge of RHEL/Unix Sys Admin Level 3
- Working knowledge of IP Technology.
- Working knowledge of VM Ware
- Ability to solve technical issues quickly and independently.
- Ability to automate systems administration tasks.
- Understanding of telecommunication networks
- Security concepts and best practices
- Knowledge of Containers (e.g. Docker) & Container Management Systems (Kubernetes, OpenShift)
- Knowledge in Real Time Rating and Charging systems
- Ability to program in Perl and/or various Unix shells.
- Knowledge of XML, SNMP, LDAP and SOAP protocols.
- Ability to solve technical issues quickly and independently
- Ability to automate systems administration tasks.

**What’s in it for you?**
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

- Competitive salary & annual bonus
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
- **Discounts**:

- Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off
- TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Paid time off for volunteering
- Company matching contributions to charities you support

**Growth & Development Opportunities**:

- Self-driven career development programs (E.g. MyPath program)
- ** Wellness Programs**:

- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes

**Our commitment to the environment and diversity**:

- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples,

**Persons with Disabilities and Women**.
- We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week.

Schedule: Full time
Shift: Rotating
Length of Contract:
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 314990

Posting Notes: Technology

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