Parts Manager

5 months ago

Collingwood, Canada Sigma Workforce Solutions Full time

Parts Manager

**Summary**

**Job Duties**
- Oversee the Parts department and ensure staff are competent in their position.
- Prepare detailed invoices and customer statements.
- Required to maintain the inventory and cleanliness of the store.
- Handle parts requirements of customers through counter service and sales.
- Must be able to work 40+ hours.
- Maintain customer goodwill.
- Navigate dealership programs such as Collision Link, Progi, and Repair Link, to confirm pricing and availability of parts.
- Verify receiving shipments by checking order against packing list.
- Assist in keeping parts clean and shelf section area stocked and orderly.
- Follow-up on shortages.
- Supply service technicians with parts ordered through parts requisition forms.
- Must be able to operate a forklift in order to move parts in and out of warehouse and parts department.
- Must be able to do heavy lifting of equipment parts and tools as required from time to time.
- Cross reference inventory for all Hanna Motors locations prior to placing new orders.
- Able to interact effectively with co-workers.
- Able to understand and comply with posted rules and procedures.
- Generate sales.
- Maintain a high level of customer service.
- Participate in merchandising and promotional activities.
- Ensure accuracy in all transactions, inventory, and procedures.
- Participate in all manner of store maintenance.
- Maintain a high level of product and service knowledge.
- Work in partnership with General Managers and other employees to maximize store sales and in-store presence.
- Assist the Parts team in performing quarterly Parts Return.
- Assist the Parts team in performing annual inventory.
- Complete Ford Training Plan on an annual basis.
- Performs other duties as required.

**Requirements**:

- Must have the ability to work in a fast-paced, dynamic environment.
- Ability to make excellent sales to achieve performance in alignment with goals and objectives.
- Excellent customer service skills, interpersonal, leadership, organizational and communication skills.
- Motivated and creative team player.
- Outstanding leadership skills and abilities.
- Experience in Retail sales preferred.
- Computer literate with proficiency using basic programs such as Windows and Outlook.
- Strong knowledge of retail sales principles, methods, practices, and techniques.
- Strong problem identification and objection resolution skills.
- Able to build and maintain lasting relationships with customers.
- Exceptional verbal communication and presentation skills.
- Excellent listening skills.
- Strong written communication skills.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Able to perform basic calculations and mathematical figures.
- Ability to occasionally travel and attend sales events or exhibits.
- Ability to work individually and as part of a team.
- High level of integrity and work ethic.

Pay: From $22.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- parts management: 2 years (preferred)

Work Location: In person

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