Crisis Secondary

5 months ago

Durham, Canada Lakeridge Health Full time

**OPSEU**

Crisis Secondary - Relief Crisis and Case Management

Crisis Call Centre

Casual Part-time

Durham Mental Health Services

Lakeridge Health DMHS

Salary $28.75 - 29.88

OPSEU - 2400000166

Duties and Responsibilities:
The Relief Worker will provide support to the Crisis Program and its clients, assisting individuals in the resolution of their emotional or personal crisis on a relief/casual basis. This position is hired on a 'relief' basis. Shifts may be nights, days or weekends depending on the need. Staff will be expected to work 2 Last Minute (48 hours notice) shifts a month and 3 stats a year.

Qualifications:

- Diploma or degree from an accredited College or University in a Human Services field.
- Two years related work experience.
- Willing and able to work report to work various shifts schedules, with short notice.
- An up-to-date first aid certificate.
- A satisfactory Vulnerable Sector Screening (Police Check)
- Knowledge of major mental illnesses including; signs/symptoms, medication management etc., addictions and sexual abuse issues
- Understanding of Mental Health Act and confidentiality, principles of client centered relationships. Thorough knowledge of key functions of case management including, local special resources and access to services.
- Understanding of intake function including assessment, decision making, service plans, focused problem solving, crisis intervention and coping/stress management strategies.
- Understanding of methods of evaluating progress.
- Proven crisis intervention, de-escalation and listening skills with strong observational skills.
- Assessment skills and effective service plan development.
- Ability to engage and build rapport with individuals from a variety of cultural and social-economic backgrounds.
- Ability to process multi layered and complex psycho-social client dynamics appropriately and maintain healthy boundaries. Client centered and recovery focused.
- Demonstrated ability to work effectively within a team and independently with mínimal supervision, Strong time management and administrative skills.
- Ability to create a safe, comfortable environment for clients to work within.
- Demonstrated reliability, punctuality and attendance.
- Very good communication skills, both verbal and written. Professional, positive attitude.
- Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
- Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-services in this area; and;
- Proven good attendance record with capability of maintaining this same standard;
**CONDITIONS OF EMPLOYMENT**:
The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and OPSEU Local 348.

Successful applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.

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