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Parts Advisor

4 months ago

Guelph, Canada AutoCanada Inc. Full time

**Parts Advisor**

**Wellington Motors**

**Guelph, ON**

At **Wellington Motors**, **we are looking for a **Parts Advisor** to join our growing team We are looking for someone who is passionate about delivering exceptional customer service to our valued clients who choose to order parts and service their vehicles at our dealership. Your love of the automotive industry, dealing with the public in a professional manner, and your commitment to delivering the highest level of customer service will ensure your ultimate success.

**What We Offer**:

- Competitive wages
- Health and dental benefits
- Premier dealership setting
- A positive vibrant team environment
- An opportunity to be part of an exciting, growing business

**Your Day-to-Day**:

- Contribute to managing inventory and ordering parts in a fast-paced environment
- Establish rapport with wholesale and retail customers in person and on the phone
- Clarify customer needs that help to locate the required parts or service and suggest any related parts or service in which customers might be interested
- Track inventory, reorder inventory, and special-order inventory as needed
- Assist the Parts Manager in resolving discrepancies between the computer inventory and the parts available in the dealership
- Work closely with technicians in the service shop
- Obtain the information needed to place special orders and ensure that the correct parts are sourced. Multi-tasking and accuracy are critical
- Research the availability of certain parts, either within the dealership or from other sources as necessary
- Become an integral part of a cohesive team environment that strives to create the best possible experience for our Parts, Service and Sales customers

**You will need**:

- Minimum 1 year of experience working in an automotive dealership and/or Parts Department
- Completion of a related post-secondary program and or training courses is considered an asset
- Experience with CDK and Star Parts is considered an asset
- A detailed understanding of Parts and Service operations and inventory management
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills
- Strong organizational and time management skills
- A person of professionalism and high integrity who is trusted by others and consistently honours their commitments
- Detail oriented, self-motivated and resourceful
- High-level skills in Word, Excel and MS Office etc.
- Ability to meet physical demands such as heavy lifting, standing for long periods of time
- Must possess a valid driver's license and have a safe driving history