Dispatcher

3 weeks ago

Calgary, Canada Roofmart Full time

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you

**Job Description**:
Duties and Responsibilities will include:
Ensure dispatch coverage of routes daily, and provide updates as required.

Monitor and adhere to key performance indicators within the operations as outlined by company and customer requirements.

Assist/coach drivers & owner operators to meet maximum potential while maintaining delivery time specifications.

Ensure the accuracy of completed time sheets, payroll, and other summaries.

Ensure proper functioning of equipment.

Provide customer service.

Assist with the maintenance of communications equipment.

Knowledge of cross-border dispatching, and customs clearance.

Schedule assignments and coordinate activities of vehicle operators, crews, and equipment.

Reviewing driver documents for accuracy and approving billable & payable hours.

Reviewing dispatch schedules and plant details daily and strategically re-evaluating plans to respond to changes.

Process-driven individual, who excels at executing tasks from conception through to completion.

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

**Qualifications**:

- Must have 2-3 years of experience in a similar role & the same industry.
- Well organized, an excellent communicator, and has a keen sense of timeliness.
- Knowledge of the transportation industry and North American geography are considered assets.
- Able to quickly adapt to changes, shift focus, meet deadlines, and complete time-sensitive tasks.
- Ability to work flexible hours as necessary.
- Proven ability to multi-task and prioritize tasks.

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

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