Retail Store Manager
3 months ago
Chez Swarovski, où l’innovation se mêle à l’inspiration, nos Gerants de boutique sont nos porte-parole ultimes. Ils offrent à nos clients un service extraordinaire et une sublime expérience de la marque.
Nous recherchons un Gerant de boutique engagé qui saura placer le cristal dans le cœur et entre les mains de nos clients, diriger et développer une équipe avec passion et enthousiasme, et faire des rêves une réalité.
Rejoignez-nous si vous souhaitez un rôle enrichissant au sein d’une équipe diversifiée qui repousse les limites et partage votre passion pour la mode et les bijoux.
Intégrez une marque internationale réellement emblématique. Apprenez et grandissez avec nous. Un monde merveilleux vous attend.
**À propos des missions**
Vous êtes un porte-parole de notre marque. Dans ce rôle, et accompagné de l’équipe, vous:
- Visez l’excellence et en faites toujours plus pour chaque client afin d’offrir une expérience client exceptionnelle.
- Développez un portefeuille fidèle de clients existants et nouveaux
- Recrutez, dirigez et développez une équipe en faisant preuve d’un état d’esprit de développement, de passion et d’enthousiasme.
- Dépassez les objectifs individuels et d’équipe en matière de service client et de ventes.
- Êtes la force motrice et encouragez les opportunités de service et de vente, nouvelles et existantes, ayant un impact direct sur notre croissance et notre succès.
**À propos de vous**
Vous êtes un Gerant de boutique expérimenté, et vous avez:
- Travaillé dans un environnement de vente multiculturel, avec un minimum de 3 ans d’expérience.
- De l’expérience au sein des marques de mode/cosmétiques/lifestyle de luxe accessible.
- D’excellentes compétences en matière de leadership et de coaching.
- Une bonne maîtrise des outils numériques.
- Une personnalité dynamique pour établir des relations de confiance avec les clients, les équipes et vos interlocuteurs.
- Une bonne maîtrise de la langue anglaise.
**À propos de Swarovski**
Toutes les divisions de la marque sont désormais unies autour d’un même thème enchanteur pour célébrer le merveilleux savoir-faire de la taille du cristal. Fondée en 1895 en Autriche, la Maison dessine, façonne et commercialise le cristal le plus haut de gamme au monde, des pierres précieuses authentiques, des diamants de synthèse (Swarovski Created Diamonds), des oxydes de zirconium, des bijoux et des accessoires, ainsi que des objets et des décorations en cristal. Avec ses filiales Swarovski Optik (instruments optiques) et Tyrolit (produits abrasifs), Swarovski Crystal Business forme le groupe Swarovski.
Le respect des personnes et de l’environnement est depuis toujours inscrit dans l’ADN de Swarovski. Nos valeurs prennent tout leur sens dans notre démarche écoresponsable, instaurée il y a bien longtemps : nous soutenons des programmes d’éducation pour la jeunesse et des fondations qui œuvrent pour le développement humain et la préservation des ressources naturelles. Notre volonté : créer un impact social positif.
Swarovski est un employeur qui respecte l'égalité des chances. Nous donnons à nos employés le courage de célébrer leur individualité et nous sommes fiers de créer un lieu de travail où les gens se sentent impliqués, respectés, valorisés, connectés et entendus. Un lieu où tout le monde a sa place. Tous les aspects de l'emploi, y compris la décision d'embaucher, de promouvoir, de prendre des mesures disciplinaires ou de licencier, seront fondés sur le mérite, la compétence, les performances et les besoins de l'entreprise. Nous ne pratiquons aucune discrimination fondée sur la race, la couleur, la religion, l'état civil, l'âge, l'origine nationale, le handicap physique ou mental, l'état de santé, la grossesse, le sexe, l'orientation sexuelle, l'identité ou l'expression sexuelle, ou tout autre statut protégé par la loi dans les pays où nous sommes présents.
Work Location: In person
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