Temporary Receptionist

**RECEPTIONIST**

**START DATE: June 24, 2024**

**END DATE: June 20, 2025**

**Position Title: Temporary Receptionist**

**Department: Human Resources**

**Reports To: Chief Human Resources Officer through the Executive Assistant**

**Union Status: CUPE 5121**

**Location: Administration Office**

**Hours: Regular Full-Time (7 hours/day)**

**Language Requirement: English**

**Job Description Reviewed: November 2023**
- NEW APPLICANTS WHO MAY BE CONSIDERED WILL BE REQUIRED TO SUCCESSFULLY COMPLETE A SECRETARIAL SKILLS ASSESSMENT.**_

**Purpose of Position**

The Receptionist is the first point of contact for employees or visitors at the Administration Office. They create a welcoming environment for the Division, its employees, and visitors.

**Key Responsibilities**

Duties include, but are not limited to, the following:

- As the first point of contact, welcomes visitors at the front desk by greeting them in a warm and friendly manner, directing and alerting staff when their visitors have arrived.
- Answers, screens, takes messages or forwards incoming phone calls to the appropriate staff in a polite and friendly manner.
- Takes visitor or caller complaints or issues and passes them on to the appropriate individual.
- Provides administrative support to the Human Resources department and other departments when needed.
- Ensures the reception area is always tidy and presentable, with all necessary stationery and material (example, pens, forms, brochures).
- Receives, sorts, and distributes daily mail/faxes/deliveries.
- Maintains office security by following safety procedures and controlling access via the reception desk.
- Responds to basic parking and artwork display inquiries.
- Orders, organizes, and maintains office files and supplies.
- Updates calendars on meeting room doors daily and provides the caretaker with this information.
- Prepares spreadsheets, letters, memos, etc., when requested.
- Coordinates external courier pickups for staff.
- Performs other duties as may be assigned to support the efficient operation of the Department.

**Skills and Qualifications**

Skill and Knowledge - Required:

- Grade 12 education or GED and administrative training or equivalent combination of skills and experience.
- Proficiency with Microsoft office (Word, Excel and Outlook).
- Minimum typing speed of 50 wpm.
- Ability to operate Polycom multi-line switchboard.
- Ability to maintain discretion with respect to sensitive or confidential information.
- Strong organizational and time management skills, with the ability to multi-task and prioritize.
- Well-developed interpersonal, public relations and customer service skills.
- Ability to maintain discretion with respect to sensitive or confidential information.
- Ability to work both independently and in a team environment.

Skill and Knowledge - Desired:

- Experience in a large urban school division.

C**onditions of Employment**
- Police Information Check
- Child Abuse Registry Check
- Completion of Commit to Kids or Respect in Schools training
- Completion of New Employee Safety Orientation

**Working Conditions & Physical Demands**
- Work is in an office environment.
- May require long periods at a desk, and time in front of a computer.

Pay: From $24.38 per hour

Expected hours: 35 per week

Schedule:

- Day shift

Work Location: In person