Customer Experience Associate

3 weeks ago

Kanata, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 15

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Kanata

**Work Location**
- 1106 Klondike Rd.

**Job Expires**
- 28-Apr-2023

  • Garage/dynamite Combo

    1 month ago

    Kanata, Canada Garage - Sales Associate Full time

    Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of _Montreal's Top Employers 2020_ and as one of _Canada’s Top employers for Young people 2020_! Be part of our team! We are currently looking for a Sales Associate. The Sales Associate reports to the Store Manager and...

  • Customer Experience Associate

    1 month ago

    Kanata, Canada TD Bank Full time

    409835BR Retail Banking - Customer Service Kanata, ON May 18, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Customer Experience Associate

    1 month ago

    Kanata, Canada TD Bank Full time

    406555BR Retail Banking - Customer Service Kanata, ON April 18, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Customer Experience Associate

    1 month ago

    Kanata, Canada TD Bank Full time

    406557BR Retail Banking - Customer Service Kanata, ON April 18, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Customer Experience Associate

    1 month ago

    Kanata, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Cashier/customer Service

    4 weeks ago

    Kanata, Canada 6ixty Wings Kanata Full time

    '''Duties''' - Provide exceptional customer service to all customers - Operate cash register and handle cash transactions accurately - Maintain a clean and organized checkout area - Answer customer inquiries and resolve any issues or complaints - Assist with stocking shelves and replenishing merchandise as needed '''Requirements''' - Previous experience in...

  • Sales Associate

    1 month ago

    Kanata, Canada Guess Factory Full time

    **Sales Associate - Factory** **Reports to**:store management **Position Overview** The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual...

  • Sales Associate

    1 month ago

    Kanata, Canada Guess Factory Full time

    **Sales Associate - Factory** **Reports to**:store management **Position Overview** The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual...

  • Sales Account Associate

    1 month ago

    Kanata, Canada Summit Marketing Solutions Full time

    Our team members have a wide range of knowledge, and whether you are an entry-level or senior member, you will work hand in hand with our clients to learn how their processes, products, and services work. Sales Account Associates will have access to entry-level training that includes strategies for generating awareness, completing sales processes, and...

  • Sales Associate

    3 weeks ago

    Kanata, Canada GUESS?. Inc. Full time

    **Reports to**: Store Management Position Overview The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards,...

  • Customer Compliance

    4 weeks ago

    Kanata, Canada Raise Full time

    **TITLE: Customer Compliance (Security) Specialist** **SCOPE** Preparation of responses to Customers’ security questionnaires, including as necessary, collection and vetting of evidence. **DUTIES** - Prepare Customer security questionnaire responses. - Collect and vet responses and associated evidence. - Coordinating audit/security...

  • stock unloader associate

    3 days ago

    Kanata, Canada Walmart Canada Full time

    Position Summary...Working as a Stock Unloader Associate at Walmart Canada is a great way to gain valuable experience in the retail industry. A Stock Unloader Associate provides support with unloading trailers, processing merchandise, and moving pallets to the store floor, while maintaining a safe and clean environment and providing exemplary customer...

  • Retail Sales Associate

    18 hours ago

    Kanata, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Sales Associate, which we call an Advisor at Best Buy. As a Sales Associate, you will be the face of Best Buy for everyone who visits our stores. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us...

  • Sales Associate and Clinic Assistant

    1 month ago

    Kanata, Canada Laurier Optical Full time

    Our Kanata location is looking for customer service champions. The role of Sales Associate and Clinic Assistant is focused on helping our customers with their vision care needs. Training will be provided. Previous vision care experience is not required. Duties include: - Booking patients for eye exams - Performing pre-tests of patients before an eye...

  • Over-the-counter Associate

    18 hours ago

    Kanata, Canada Walmart Canada Full time

    **Position Summary... **:A Pharmacy Sales Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. **What you'll do...**: 1....

  • Customer Service Representative

    18 hours ago

    Kanata, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Sales Associate and Clinic Assistant

    1 month ago

    Kanata, Canada Laurier Optical Full time

    Our Kanata location is looking for customer service champions. The role of Sales Associate and Clinic Assistant is focused on helping our customers with their vision care needs. Training will be provided. Previous vision care experience is not required. Duties include: - Booking patients for eye exams - Performing pre-tests of patients before an eye...

  • Administrative and Retail Associate

    1 month ago

    Kanata, Canada Impressions Group Ottawa Inc. Full time

    We are looking for someone to perform a hybrid administrative assistant / pool retail store associate role. Tasks include booking services, invoicing customers, scheduling, running water tests, providing swimming pool and spa expertise, and various other customer service / administrative tasks. Not located on a bus route so you will need reliable...

  • Sales Associate and Clinic Assistant

    4 weeks ago

    Kanata, Canada Laurier Optical Full time

    Our Kanata location is looking for customer service champions. The role of Sales Associate and Clinic Assistant is focused on helping our customers with their vision care needs. Training will be provided. Previous vision care experience is not required. Duties include: - Booking patients for eye exams - Performing pre-tests of patients before an eye...

  • Sales Associate and Clinic Assistant

    1 month ago

    Kanata, Canada Laurier Optical Full time

    We are looking for customer service champions for our Kanata location. The role of Sales Associate and Clinic Assistant is focused on helping our customers with their vision care needs. All of our locations offer on-site eye exams and a wide selection of eyewear. Training will be provided. Previous vision care experience is not required. Duties...