Registration/booking Clerk

6 months ago

Vancouver, Canada PHSA Full time

**Registration/Booking Clerk - Rheumatology Clinic**

BC Children’s Hospital

Vancouver, BC

The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining databases, records and other patient information. Provides clerical functions such as faxing, photocopying, and types material-utilizing various computerized word processing and spreadsheet software programs. Answers the phone and responds to routine messages or forwards callers to appropriate personnel. Maintains departmental equipment, supplies and filing systems.

**What you’ll do**
- Utilizing a computerized scheduling system schedules and books patient appointments and follow-up appointments which includes booking complex interdisciplinary appointments, adjusting arrangements in accordance with patient and departmental requirements and notifying both patient and clinician, ensuring that appropriate date, time, and location are provided to patient, and placing appointment reminder calls to patients/families.
- Receive and register patients within a computerized scheduling system upon arrival. Ensure patient demographics and appropriate information is complete and accurate and follows up with appropriate parties as necessary. Advise appropriate professional that the patient has arrived.
- Perform referral functions including duties such as gathering additional/missing information, performing data entry, and receiving and processing related paperwork. Schedule new referrals based on established criteria and works with physicians, clinic nurses and other allied health professionals to appropriately schedule referrals based on clinical indicators.
- Perform receptionist and other clerical duties including answering telephones, responding to inquiries and requests for information, obtaining patient files as necessary, greeting patients and families, printing daily and/or monthly schedules, and forwarding problems and complex queries to appropriate personnel.
- Assemble and maintain client charts by utilizing appropriate forms and layout in accordance with established procedures and filing documentation. Telephone physicians’ offices or hospitals to request client information/documentation to ensure accuracy of records and charts.
- Maintain a variety of records by performing duties such as data entry, collating information, maintaining log sheets and patient statistics on items such as client/patient attendance, treatment types, client/patient or treatment cancellations, and waitlist information. Follow up with appropriate team members as necessary.
- Type and distribute a variety of material such as correspondence, reports, notices, agendas, notes/minutes of meetings and spreadsheets by utilizing various computerized word processing and spreadsheet software packages, creating files, and editing material for stylistic consistency and grammar as required.
- Provide clerical support to the department by performing tasks such as booking meetings, following up on action items, filing, routing paperwork, opening and forwarding mail, faxing, photocopying, preparing mailers and information, circulating documentation, and ordering standard office supplies by completing requisition orders for authorization/signature.

**What you bring**

**Qualifications**:

- Grade 12, plus two (2) years’ recent experience, or an equivalent combination of education, training, and experience.

You will also have
- Ability to keyboard 45 w.p.m.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribut

  • Registration/booking Clerk

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Endocrinology-Biochemistry Clinic** BC Children's Hospital or BC Women's Hospital + Health Centre Regular Full-Time Vancouver, BC **_ As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021._** The Registration/Booking Clerk performs a variety...

  • Registration/booking Clerk

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, [Department]** [Location - either BC Children's Hospital or BC Women's Hospital + Health Centre] Vancouver, BC **_ As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021._** The Registration/Booking Clerk performs a variety of clerical and...

  • Registration/booking Clerk, Gastroenterology Clinic

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Gastroenterology Clinic** BC Children’s Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining...

  • Registration/booking Clerk, Ambulatory Clinic

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Ambulatory Clinic, Chronic Pelvic Pain** BC Women’s Hospital & Health Centre Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration...

  • Registration/booking Clerk, Ambulatory Clinic

    6 months ago

    Vancouver, Canada B.C. Women's Hospital & Health Centre Full time

    **Registration/Booking Clerk, Ambulatory Clinic, Chronic Pelvic Pain** - BC Women’s Hospital & Health Centre - Vancouver, BC - The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient...

  • Registration/booking Clerk, Social Pediatrics

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Social Pediatrics, RICHER Program** BC Children’s Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and...

  • Registration/booking Clerk, General Paediatrics

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, General Paediatrics** BC Children’s Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining...

  • Registration/booking Clerk

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk - Surgical Clinic** BC Children’s Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining databases,...

  • Registration/booking Clerk, Oncology Clinic

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Oncology Clinic** BC Children’s Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining databases,...

  • Registration Booking Clerk, Oncology Clinic

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration Booking Clerk, Oncology Clinic** BC Cancer Vancouver, BC Reporting to the Administrative Manager or designate, the Registration/Booking Clerk performs a variety of clerical and patient related activities, including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient...

  • Registration/booking Clerk, Plastic Surgery Clinic

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Plastic Surgery Clinic** BC Children’s Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining...

  • Registration/booking Clerk, Cardiology Clinic

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Cardiology Clinic** BC Children’s Hospital Vancouver, BC Reporting to the Administrative Manager or designate, the Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and...

  • Registration Booking Clerk, Oncology Clinic

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration Booking Clerk, Oncology Clinic** BC Cancer Vancouver, BC Reporting to the Administrative Manager or designate, the Registration/Booking Clerk performs a variety of clerical and patient related activities, including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient...

  • Registration Booking Clerk, Oncology Clinic

    4 months ago

    Vancouver, Canada PHSA Full time

    **Registration Booking Clerk, Oncology Clinic** BC Cancer Vancouver, BC Reporting to the Administrative Manager or designate, the Registration/Booking Clerk performs a variety of clerical and patient related activities, including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration...

  • Registration/booking Clerk, Respiratory Clinic

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Respiratory Clinic** BC Children’s Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining databases,...

  • Registration/Booking Clerk, Oncology Clinic Specialist

    2 months ago

    Vancouver, British Columbia, Canada PHSA Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Registration/Booking Clerk to join our team at the Oncology Clinic. The successful candidate will be responsible for scheduling and booking patient appointments, managing patient demographics, and performing various administrative tasks.Key ResponsibilitiesSchedule and book patient appointments...

  • Registration/booking Clerk, Orthopaedic Clinic

    2 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Orthopaedic Clinic Clerks** BC Children’s Hospital Vancouver, BC **What you’ll do** *** - Utilizing a computerized scheduling system, schedule and book patient appointments and follow-up appointments which includes booking complex interdisciplinary appointments, adjusting arrangements in accordance with patient and...

  • Registration/booking Clerk, Respiratory Clinic

    6 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Respiratory Clinic Clerks** BC Children’s Hospital Vancouver, BC **What you’ll do** - Utilizing a computerized scheduling system schedules and books patient appointments and follow-up appointments which includes booking complex interdisciplinary appointments, adjusting arrangements in accordance with patient and...

  • Registration/booking Clerk, Respiratory Clinic

    6 months ago

    Vancouver, Canada BC Children's Hospital Full time

    Registration/Booking Clerk, Respiratory Clinic Clerks BC Children's Hospital Vancouver, BC What you'll do Utilizing a computerized scheduling system schedules and books patient appointments and follow-up appointments which includes booking complex interdisciplinary appointments, adjusting arrangements in accordance with patient and departmental...

  • Registration/booking Clerk, Orthopaedic Clinic

    3 months ago

    Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Orthopaedic Clinic Clerks** BC Children’s Hospital Vancouver, BC **What you’ll do** *** - Utilizing a computerized scheduling system, schedule and book patient appointments and follow-up appointments which includes booking complex interdisciplinary appointments, adjusting arrangements in accordance with patient and...