Balenciaga Client Ambassador Yorkdale

2 weeks ago

Toronto, Canada Balenciaga Full time

locations
TORONTOtime type
Full time
posted on
Posted Today
job requisition id
R128327
- Summary
- We are currently seeking a Client Ambassador who will report to the Store Director.
- YOUR OPPORTUNITY
- The Client Ambassador significantly contributes to the store sales, by demonstrating capacity to autonomously generate at least a third of her/his sales turnover through clienteling actions. S/He demonstrates strong capacity to retain clients (locals and glocals). S/He acts as a point of reference and field mentor in support of newcomers and colleagues with less seniority. S/He leads by example in terms of brand behaviors with clients and colleagues.- Job Description- HOW YOU WILL CONTRIBUTE- A BUSINESS DEVELOPER- Achieve sales targets, quantitative and qualitative goals and KPIs with a focus on locals and returning clients
- Constantly develop clients’ database through Luce app with a significant share of VIC and VVIC
- Develop individual sales through OTO appointments and clienteling actions
- Deal with and report all situations regarding client requests and complaints to the Management Team
- Provide high quality feedback regarding clients to the Management Team
- Keep informed on business environment, fashion trends and fashion related events across the country and share with colleagues
- Closely work with stock team to ensure product availability and meet client requests
- Provide feedback to Store Management and Merchandising Team regarding assortment and best/slow sellers to maximize sales opportunities
- A BRAND PROMOTER (CLIENTS)- Ensure seamless execution of the omnichannel client journey
- Present Balenciaga universe and signature, by giving details on collections and inspirations with a storytelling approach, when needed
- Give tailor-made advice, listening clients’ expectations and answering requests
- Build client portfolio and constantly improve segmentation
- Engage all clients on product and brand values to develop a long-term relationship
- Constantly liaise with VIC and VVIC clients to keep them engaged and build long-term relationship
- Propose ad-hoc clienteling initiatives to Store Management to retain VIC and VVIC
- Execute with expertise both product presentation guidelines and clienteling attention
- Follow the guidelines provided by HQs regarding the client journey and loyalty program
- Maintain display and organization of all areas respecting the visual merchandising standards
- A TEAM PLAYER- Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork
- Work with all internal and external stakeholders, with a service-oriented, collaborative, available and versatile approach
- Facilitate teamwork in all situations by assisting colleagues to provide client experience and achieve goals
- Act as a point of reference of the department/store by welcoming newcomers and mentoring colleagues with less seniority
- Support Store Management Team with field coaching of other team members on all OCJ and operational fundamentals
- Participate in achieving sustainability goals
- A PROCESS SUPPORTER- Process client transactions at the cash desk (in-store and distant sales, M-xstore)
- Promote and execute omnichannel services in store
- Receive and process store deliveries
- Prepare and organize deliveries and shipments to clients
- Execute and follow up of all processes related to Retail Excellence without supervision (front, back of house and team)
- Contribute to front and back of house operations (stock control and inventories)
- Able to transfer her/his knowledge of company procedures and processes to colleagues
- WHO YOU ARE- Relevant previous sales experience with a minimum of 3 years
- Good digital and IT skills, including MS Office
- Product sensitivity and a strong market and fashion trends knowledge
- Good general culture level
- Good listening ability
- Adaptability, reactivity, natural curiosity, authenticity
- Ability to multitask and handle the pressure of a busy day
- Willingness to learn and improve
- Ability to maintain a positive work environment while respecting brand values and behaviors
- WHY WORK WITH US?This is an exciting opportunity to join Balenciaga’s Yorkdale team as a Client Ambassador who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.- DIVERSITY COMMITMENT-
- Job Type
- Regular- Start Date
- 2024-02-20- Schedule
- Full time- Organization
- Balenciaga Canada Inc.

  • Balenciaga Sales

    3 days ago

    Toronto, Canada Balenciaga Full time

    locations TORONTOtime type Full time posted on Posted Today job requisition id R124672 - Summary - We are currently seeking a Sales & Client Advisor with Keys who will report to the Store Director. - YOUR OPPORTUNITY - The Sales & Client Advisor with Keys is to aid management in ensuring opening and closing procedures are performed correctly according to...

  • Balenciaga Stock Associate W. Farfetch Yorkdale

    3 days ago

    Toronto, Canada Balenciaga Full time

    locations TORONTOtime type Full time posted on Posted Today job requisition id R119102 - Summary - We are currently seeking a Stock Associate w. Farfetch who will report to the Store Director. - YOUR OPPORTUNITY - Achieve daily business objectives by supporting all shipping and receiving, overseeing inventory, monitoring store supplies, and maintaining back...

  • Balenciaga Sales

    4 weeks ago

    Toronto, Canada Balenciaga Full time

    locations TORONTOtime type Full time posted on Posted Today job requisition id R107463 - Summary - We are currently seeking a Sales & Client Advisor who will report to the Store Director. - YOUR OPPORTUNITY - The Sales & Client Advisor significantly contributes to the store sales, by providing Balenciaga signature to all clients, supporting the management...

  • Balenciaga Sales Associate Holt Renfrew

    3 days ago

    Toronto, Canada Balenciaga Full time

    locations TORONTOtime type Full time posted on Posted Today job requisition id R111357 - Summary - We are currently seeking a Sales Associate who will report to the Store Director. - YOUR OPPORTUNITY - The Balenciaga Sales Associate is responsible for providing our customers with top quality service by meeting their individual needs and expectations. This...

  • Balenciaga Sales

    3 days ago

    Toronto, Canada Groupe Kering Full time

    Summary We are currently seeking a Sales & Client Advisor with Keys who will report to the Store Director. YOUR OPPORTUNITY The Sales & Client Advisor with Keys is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and...

  • Balenciaga Stock Associate W. Farfetch Yorkdale

    3 days ago

    Toronto, Canada Groupe Kering Full time

    Summary We are currently seeking a Stock Associate w. Farfetch who will report to the Store Director. YOUR OPPORTUNITY Achieve daily business objectives by supporting all shipping and receiving, overseeing inventory, monitoring store supplies, and maintaining back stock effectively. The Stock Associate w. Farfetch is also responsible for processing...

  • Balenciaga Sales Associate Holt Renfrew

    3 days ago

    Toronto, Canada Groupe Kering Full time

    Summary We are currently seeking a Sales Associate who will report to the Store Director. YOUR OPPORTUNITY The Balenciaga Sales Associate is responsible for providing our customers with top quality service by meeting their individual needs and expectations. This person will serve as a brand expert, promoting both the philosophy and values of...

  • Sales Associate

    4 weeks ago

    Toronto, Canada Cartier Full time

    Reference Code: 94232**Sales Associate - Yorkdale**: - Toronto, ON, CA- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...

  • Client Advisor

    3 weeks ago

    Toronto, Canada Giorgio Armani Full time

    Client Advisor | Emporio Armani | Full-Time | Yorkdale As an associate with Giorgio Armani Corporation, you will be part of a diverse team , who you will work with to drive sales and provide an excellent client experience that represents the brand. Your ability to combine entrepreneurial spirit , passion for the brand, exemplify the company’s...

  • Seasonal Client Experience Coordinator

    7 days ago

    Toronto, Canada Cartier Full time

    Reference Code: 95452**Seasonal Client Experience Coordinator - Yorkdale**: - Toronto, ON, CA- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+...

  • Store Manager

    3 days ago

    Toronto, Canada Diesel Full time

    **Store Manager - Toronto Yorkdale**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly...

  • Client Advisor, Full-time, Emporio Armani Yorkdale

    7 days ago

    Toronto, Canada Giorgio Armani Corporation Full time

    Client Advisor | Emporio Armani Yorkdale | Full-Time As an associate with Giorgio Armani Corporation, you will be part of a **diverse** **team**, who you will work with to **drive sales** and provide an **excellent client experience** that represents the brand. Your ability to combine **entrepreneurial spirit**, **passion** for the brand, exemplify the...

  • Part-time Client Advisor

    4 weeks ago

    Toronto, Canada LXRandCo Full time

    Are you passionate about luxury? Do you love sales? Are you motivated by commissions? This is an opportunity for you! LXRandCo, Inc. (LXR) is a socially responsible, digital-first omnichannel retailer of authenticated pre-owned luxury handbags and personal accessories. Since 2010, we have been providing consumers with authenticated branded luxury products...

  • Client Advisor

    3 weeks ago

    Toronto, Canada Armani Group Full time

    JOB DESCRIPTION Client Advisor | Emporio Armani | Full-Time | Yorkdale As an associate with Giorgio Armani Corporation, you will be part of a diverse team , who you will work with to drive sales and provide an excellent client experience that represents the brand. Your ability to combine entrepreneurial spirit , passion for the brand,...

  • Tesla Advisor

    7 days ago

    Toronto, Canada Tesla Full time

    **What to Expect** - Location : Yorkdale Shopping Centre The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting...

  • BOTTEGA VENETA Client Advisor, Yorkdale

    3 weeks ago

    Toronto, Canada Bottega Veneta Canada Inc Full time

    Description We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Yorkdale. How you will contribute: Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store...

  • Maison Host, Yorkdale

    4 weeks ago

    Toronto, Canada Van Cleef & Arpels Full time

    Reference Code: 92781**Maison Host, Yorkdale**: - Toronto, ON, CA- Permanent**WHO ARE WE?** A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment! Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van...

  • Bottega Veneta Client Advisor, Yorkdale

    3 weeks ago

    Toronto, ON, Canada BOTTEGA VENETA Full time

    We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Yorkdale. How you will contribute: Meet and exceed monthly sales goals and KPI's thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant...

  • Bottega Veneta Client Advisor, Yorkdale

    4 weeks ago

    Old Toronto, Canada BOTTEGA VENETA Full time

    We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Yorkdale. How you will contribute: Meet and exceed monthly sales goals and KPI's thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand...

  • Bottega Veneta Client Advisor, Yorkdale

    3 weeks ago

    Old Toronto, Canada BOTTEGA VENETA Full time

    We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Yorkdale. How you will contribute: Meet and exceed monthly sales goals and KPI's thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand...