Product Owner

1 month ago


Toronto, Canada Softchoice Full time

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

**The impact you will have**:
We are on a mission to help our clients unleash the full potential of the cloud - and we’re hiring a new Product Owner to make that happen. If you are passionate about driving customer outcomes by collaboration to develop best-in-class software that is driven by the most advanced Application Development tools and practices available, we have an exciting opportunity for you.

Your leadership will be crucial for the success of an Azure-centric development team where the client expectations are aligned with the achieved outcome.

This role reports to the Senior Manager of Application Development.

**What you’ll do**:

- As a consultancy company, our user and business stakeholders are our clients. You will work collaboratively with prospective clients, and current clients, to understand their business needs, frame those needs into a vision, and develop a feasible roadmap by working alongside our designers and engineers.
- The Product Owner will be working closely with clients to really understand and help define the strategy that supports the Product that will be developed.
- Identifies and helps the client understand the business model and value proposition.
- Work closely with clients to understand business needs, requirements, and priorities.
- Collaborating with our designers and engineers, you will utilize Agile product management methodologies to deliver outstanding products for our clients.
- Routinely negotiate changing expectations and requirements with the client.
- Represent your team in front of stakeholders, clients, and users.
- Own product and customer success for your team.
- Champion the understanding of Agile Product Management and Delivery practices within your team and projects.
- The Product Owner will be a critical and central player to help clients with their Product and Software Development needs.

**What you’ll bring to the table**:

- 5 - 10 years practicing Agile Product Management.
- Deep knowledge of user story creation, user story management, SCRUM, and Kanban.
- Experience with product management tools such as JIRA, GitHub Issues, Confluence, etc.
- Expertise in negotiating changing expectations and requirements with business and client stakeholders.
- Expertise in product management methodologies and principles.
- Having worked in Agile Delivery Teams you will have a familiarity and appreciation for engineering and UX best practices.
- Strong interpersonal skills that enable you to masterfully work with, and co-ordinate, your team members that form a diverse background of skills and expertise.
- Strongly skilled at MVP ideation and delivery.
- Experience in consulting and external stakeholders is a bonus.
- Experience in pitching and securing buy-in for new products from business stakeholders is a bonus.
- Strong verbal and written communication skills to include direct client interaction.

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

**Why people love working here**:

- We offer hybrid and remote working opportunities.
- Comprehensive benefits from day one of employment.
- We offer meaningful work and opportunities for career growth.
- Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
- We offer an opportunity to build and grow a career in the technology industry.
- Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 17 consecutive years.
- Softchoice has been certified as a Great Place to Work in the United States for several years.
- We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.
- We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.

**Inclusion & Equal opportunity employment**:
We are an equal opportunity employer committed to diversity, inclusion & belonging. P


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