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General Manager

1 month ago

Paris, Canada Brave Waves Swim School Full time

General Manager - Aquatics Facility

**Overview**:
**Responsibilities**:
**Operations Management**: Oversee day-to-day operations, including scheduling, staffing, facility maintenance, and inventory management.

**Staff Leadership**: Recruit, train, and supervise a team of instructors, lifeguards, and administrative staff. Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.

**Program Execution**: Ensure consistent swim lesson curriculum distribution that caters to various age groups and skill levels. Collaborate with instructors to create engaging and effective lesson performance.

**Customer Service**: Ensure exceptional customer service by addressing inquiries, resolving complaints, and maintaining a welcoming and safe environment for all patrons.

**Safety and Compliance**: Enforce safety protocols and ensure compliance with all relevant regulations and guidelines. Conduct regular inspections to identify and address potential hazards.

**Financial Management**: Manage budgets, monitor expenses, and implement cost-effective strategies to maximize profitability while delivering high-quality services.

**Marketing and Promotion**: Collaborate with team-members on marketing strategies to attract new customers and retain existing ones. Utilize various channels, including social media, local partnerships, and community events, to promote the facility and its programs.

**Community Engagement**: Build relationships with schools, community organizations, and local authorities to promote water safety education and increase participation in aquatic programs.

**Strategic Planning**: Develop and implement strategic plans to ensure the facility meets its objectives in terms of revenue, customer satisfaction, and community engagement.

**Qualifications**:

- Ideally a bachelor's degree in Recreation Management, Sports Management, Business Administration, or a related field (Master's degree preferred).
- Minimum of 2 years of experience in aquatics management, with a proven track record of leadership and achievement as well as references.
- Lifeguard certification and experience in teaching swim lessons.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- CPR/AED certification.

**Benefits**:

- Competitive salary commensurate with experience..
- Opportunities for professional development and advancement within the organization.
- Possible work related travel opportunities (based on merit)

**Application Process**:
To apply, please submit a resume, cover letter, and any relevant certifications or qualifications. In your cover letter, please highlight your experience in aquatics management and your vision for enhancing the success of our facility. Applications will be reviewed on a rolling basis until the position is filled. We look forward to welcoming a talented and motivated individual to our team

**Job Types**: Full-time, Permanent

**Salary**: From $50,000.00 per year

**Benefits**:

- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Every Weekend

Application question(s):

- Where did you do your past aquatic management experience?

Work Location: In person

Application deadline: 2024-05-20
Expected start date: 2024-06-01

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