Technical Trainer

Job Details

Description

Join our team and make a difference We are passionate about taking care of our customers and ensuring we are there when they need us most. With over 240 community branches and 3,000 employees, we’re proud to say that BrokerLink has become one of Canada’s largest and most reliable insurance brokerages. We know how to serve you better because we know where you’re coming from. It’s the personal touch that counts

**The Position**:
We have an opening for a **Technical Trainer **to join our Personal Insurance Department at one of our branch offices in NS & NB

**What you will be doing**:

- Assess training needs and develop programs to meet individual and group training requirements.
- Develop training schedule and resources according to training needs.
- Develop skills and knowledge of new and existing Insurance Advisors by training on systems, insurance market products and rating, workflows through classroom learning, one on one coaching or on-line learning.
- Administer training and Assess Outcomes of progress and achievements. Consult with management on development of Insurance Advisors.
- Responsible to help build and drive efficiencies within the teams’ individual daily job accountabilities.
- Perform audits to ensure tools, workflows and processes are applied in order to meet company requirements.
- Communicate, implement and monitor strategies to ensure goals and objectives are attained.
- Listen to calls for Brokers
- Side by Side coaching sessions
- Assist with training new hires
- Additional duties as required

**What we want from you**:

- Post Secondary Education
- 3-5 years or more of personal lines insurance experience
- Previous training experience an asset
- Level 2 General Insurance license
- CIP, CRM or CAIB designation preferred
- Proficient in MS Office
- Knowledge of Brokerage Management services and tools
- Strong customer focus; understand the needs of the customer (internal and external)
- Demonstrated ability to handle multiple priorities successfully
- Strong analytical and organizational skills
- Excellent verbal and written communication skills

**What’s in it for you**:

- Commitment to your growth and development
- A competitive compensation package
- Flexible health and dental benefits package
- An RRSP with a company matching component
- A casual ‘dress for your day’ environment
- Be a part of a company that is one of Canada’s best employers (Named by Kincentric in 2021)

We thank all applicants for their interest, but only those selected for an interview will be contacted.

At BrokerLink, we know there’s more to your decision about where you work than just the work itself. We know that helping our people achieve their career goals in a culture that offers growth and balance is what sets us apart. Our commitment to our employees is to offer workplace benefits that set the standard for them and their families. Along with a professional and fulfilling work environment, we provide competitive compensation, comprehensive benefit programs and a commitment to ongoing professional development.

Our values help guide us and our commitment to excel in all aspects of our business. Joining our team means you’ll have the opportunity to live our values.

**Discover more about BrokerLink Visit our new dedicated** **Webpage**.**

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference