Traffic and Customer Service Administrator

5 months ago

Eastern Passage, Canada Autoport Limited Full time

**_Autoport Limited is looking for a Traffic and Customer Service Administrator at its facility located in Eastern Passage_**

At Autoport Limited, you can expect an exciting and interesting environment where you will be able to thrive in a safety-focused culture. We provide opportunities for training and growth that create a foundation for long-term careers, and we recognize hard workers who strive to make a difference. The Traffic and Customer Service Administrator is responsible for completing administrative duties related to original equipment manufacturer (OEM) requests and ship arrivals, while ensuring that customer vehicles are shipped in a timely manner, in addition to entering repair requests.

**Major Responsibilities and Duties**
- Maintain and update the internal system with information about incoming vehicles, vessels, customs, and other pertinent information.
- Complete inventory audit reports to ensure that the internal system is up-to-date.
- Advise interdepartmental supervisors and/or managers of incoming vessels and their quantities.
- Release VIN’s as per customer specifications; add or complete holds per request.
- Create and distribute all billing related to ships to the appropriate parties.
- Advise customers of units requiring repair.
- Claims data entry

**Qualifications and Requirements**
- Post-secondary education in office/business administration
- Minimum of 2 years customer service experience
- A combination of education and experience may be considered
- Excellent communication skills, written and verbal (French an asset)
- Good computer skills, including knowledge of Microsoft Office programs (Excel/Word)
- High level of interpersonal skills, organization, integrity, and confidentiality

**Benefits**
- Excellent health and dental coverage with low premiums
- Paid personal and sick days
- Paid vacation
- Employee and Family Assistance Program (EFAP)
- Short
- and long-term disability coverage
- Company contributions to Pension Plan
- Opportunities for on-the-job training and career growth
- A safety-oriented work environment

**PLEASE USE THE FOLLOWING LINK TO COMPLETE OUR APPLICATION**:
**About Autoport**

Chances are, we handled the car you drive today. As a transportation leader in the automotive industry, Autoport handles more than 2 million import and domestic vehicles annually. We are well positioned to offer seamless access to key ports and global trade. Since our opening in 1971, we have established the solutions, the experience, and the expertise required to safely transport vehicles to the valued customer. Imagine driving onto a multi-level railcar and the precision it requires. As people drive vehicles throughout North America, we are the ones who ensure that cars are well secured and arrive to the dealership damage-free.

**To learn more about us, check out our Facebook page at**:

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