International Student Records Assistant

2 days ago

Toronto, Canada Northeastern University Full time

About the Opportunity
- This job description is intended to describe the general nature and level of work being performed by people assigned to this _
- classification. It_
- is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified_.

JOB SUMMARY

RESPONSIBILITIES INCLUDE:

- Check the Designated Learning Institution portal for verification requests.
- Complete the review of documents provided by international students to ensure correct documents have been collected.
- Generate reports on students who have expiring documents to ensure they are receiving and actioning automated alerts.
- Reviewing communications to students, templates and notifications, ensuring they are accurate and updated as necessary.
- Follow up with students to ensure that renewed or extended documents are uploaded to the database.
- Provide general support to international students using case management system, as well as triaging and escalating cases to appropriate staff members as needed.
- Provide additional e-form processing support as needed.
- Working with system development/IT team to ensure system is working as necessary and flagging process issues.

MINIMUM QUALIFICATIONS:

- Detail-oriented with effective organizational skills and ability to prioritize and multi-task in a demanding work environment.
- Ability to handle a high-volume workload.
- Familiar with and comfortable working with computer database/document collection and verification systems.
- Experience working with and managing confidential records, especially client records or legal documents.
- Ability to communicate and collaborate effectively and professionally, working as part of a team.
- Knowledge and skills required for this job are typically acquired through a bachelor’s degree (or equivalent) with 1-2 years professional work experience.

Terms of Employment:
This is a full time, temporary position, until June 30, 2024. This position will be mostly remote, except for occasional events or activities on campus.

Position Type

Legal and Regulatory Administration

Additional Information
- Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement
- as well as commuting & transportation. Visit- for more information.Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see

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